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For Companies At a Glance
- Tasks: Lead a passionate team to deliver outstanding customer service and inspire creativity in-store.
- Company: Join Topps Tiles, the UK's leading tile specialist with a focus on quality and value.
- Benefits: Enjoy uncapped commission, generous discounts, health insurance, and career development opportunities.
- Why this job: Be part of an ambitious team making a real impact in retail and customer experience.
- Qualifications: Retail experience with a track record in customer service and team leadership.
- Other info: Flexible hours with no evening work and a supportive culture for career growth.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
Great choice, outstanding value, market leading customer service. That’s Topps Tiles. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value.
What we’re looking for
As Store Manager, you’ll make sure that your store is an inspiring place to shop; that we’re wowing customers with amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training and developing them to exceed sales and profit targets through inspirational customer service. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects.
As Store Manager you’ll create the business plan and develop your people to increase sales margins. You’ll manage every aspect of your store and constantly look for ways to improve - as an individual, as a team, as a store. We’re looking for ambition and for Store Managers who want their store, and their team, to be the best.
Who you are
You know retail. You’ve had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. You’re commercially aware with the business acumen to keep ahead of your competition and set your store apart. You’re a passionate can-do, will-do role model and a natural from-the-front leader who will drive performance through clear leadership, coaching and people management.
What we’ll do for you
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes. There’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.
Who we are
Big things are happening at Topps Tiles. As the UK’s leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.
Store Manager in Burton upon Trent employer: Topps Group
Contact Detail:
Topps Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Burton upon Trent
✨Tip Number 1
Get to know the company inside out! Research Topps Tiles, their products, and their customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the Store Manager role, which could give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and customer service. Think about specific examples from your past experiences that demonstrate your ability to motivate a team and deliver outstanding service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Topps Tiles family and ready to contribute to our exciting future.
We think you need these skills to ace Store Manager in Burton upon Trent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and retail shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our customers.
Highlight Your Experience: Make sure to detail your previous experience in retail management, especially any achievements related to sales and customer service. We love seeing how you've led teams and driven results, so don’t hold back!
Be Creative: Since we value creativity, feel free to showcase any relevant skills or interests in interior design or visual merchandising. This can really set you apart and show us how you can help customers bring their projects to life.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Topps Group
✨Know Your Products
Familiarise yourself with the latest tile trends and products that Topps Tiles offers. Being able to discuss specific items and their benefits will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching and people management experiences, as this is crucial for a Store Manager role. Think about times when you motivated your team to exceed targets through exceptional customer service.
✨Demonstrate Customer-Centric Thinking
Be ready to discuss how you prioritise customer service in your previous roles. Share stories where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with Topps Tiles' philosophy of sales through service.
✨Embrace Creativity
Since an interest in creativity or interior design is beneficial, think of ways you can help customers visualise their projects. Prepare to discuss any relevant experiences or ideas you have that could enhance the shopping experience in-store.