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- Tasks: Lead a vibrant team to achieve sales targets and deliver exceptional customer service.
- Company: Join CTD Tiles, a top retailer in the tile industry with a focus on quality and service.
- Benefits: Enjoy a competitive salary, no evening shifts, and great training opportunities.
- Why this job: Be part of a dynamic retail environment and make a real impact on customer experiences.
- Qualifications: Experience in management, strong leadership skills, and a passion for interior design.
- Other info: Perfect for outgoing individuals who thrive in fast-paced settings.
The predicted salary is between 28800 - 43200 £ per year.
CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler.
We are looking for a dynamic and experienced Assistant Branch Manager to join our team.
Role Overview: This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with management, administration, and processes associated with a vibrant retail environment and associated stock and people management.
Key Responsibilities:
- Alongside the Branch Manager, motivate your branch team to achieve sales targets and meet key performance indicators (KPIs).
- Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone.
- Represent the CTD brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge.
Required Qualifications:
- Proven experience in a supervisory or management role.
- Strong leadership and team management skills.
- Excellent customer service and sales skills.
- Knowledge of interior design trends and products.
- Strong organisational and administrative skills.
Preferred Skills:
- Experience with stock management and retail processes.
- Ability to work in a fast-paced environment.
- Strong communication and interpersonal skills.
If you're outgoing, friendly, have a positive attitude and don't mind lifting a few heavy boxes of tiles, then you're just the person we want to talk to.
With a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus training, development, and promotion opportunities for your longer-term career goals, you'll love working for CTD and we can't wait to hear from you.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.
Click apply today; our application process should only take you a few minutes if you have a CV ready to go and we'll be in touch ASAP to arrange your chat with the hiring manager.
Assistant Branch Manager in Bilston employer: Topps Group
Contact Detail:
Topps Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in Bilston
✨Tip Number 1
Get to know the company inside out! Research CTD Tiles and their products, as well as their recent acquisition by the Topps Group. This will help you stand out in interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! Since this role involves a lot of customer interaction, think about how you can demonstrate your excellent customer service abilities. Role-play common scenarios with friends or family to build your confidence.
✨Tip Number 3
Show off your leadership chops! Prepare examples from your past experiences where you've successfully managed a team or motivated others. This will help you illustrate your strong leadership skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and we’ll get back to you ASAP to set up a chat with the hiring manager. Plus, it shows you’re proactive and keen on the opportunity!
We think you need these skills to ace Assistant Branch Manager in Bilston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your supervisory or management roles, customer service skills, and any knowledge of interior design trends. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you’re excited about working with CTD Tiles and how your background makes you the perfect fit. Let’s make it personal!
Showcase Your People Skills: Since this role involves leading a team and interacting with customers, be sure to highlight your people skills in your application. Share examples of how you've motivated teams or provided excellent customer service. We love a good story!
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It’s quick and easy, and we’ll get back to you ASAP to chat about the next steps. Don’t miss out on this opportunity!
How to prepare for a job interview at Topps Group
✨Know Your Products
Familiarise yourself with CTD Tiles' product range and the latest interior design trends. Being able to discuss specific tiles and their applications will show your expertise and enthusiasm for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your ability to motivate others and achieve sales targets, as this is crucial for the Assistant Branch Manager position.
✨Demonstrate Excellent Customer Service
Think of scenarios where you provided outstanding customer service. Be ready to share these experiences during the interview, as strong customer service skills are essential for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the branch's goals, team dynamics, and customer engagement strategies. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
