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- Tasks: Build strong relationships with key clients and drive business growth in the surfacing sector.
- Company: Join Toppesfield, the UK's largest independent surfacing contractor with a people-first culture.
- Benefits: Competitive salary, performance incentives, generous leave, and hybrid/electric company car.
- Why this job: Make a meaningful impact while collaborating with a dynamic team in a thriving industry.
- Qualifications: Strong communication, project management skills, and customer focus are essential.
- Other info: Enjoy continuous learning opportunities and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
About Toppesfield
Toppesfield isn’t just about surfacing; it’s about our ToppTeam. Founded in 2004, we’ve grown into the UK’s largest independent surfacing contractor, delivering projects nationwide for clients throughout the UK and working across a wide range of sectors. Toppesfield is the first name in surfacing, no matter what the size or location, but our success isn’t just about numbers; it’s about our incredible team and our shared commitment to excellence. At Toppesfield, our people are our strength. Collaboration is at the heart of everything we do, and it’s what sets us apart. Over the years, we’ve achieved remarkable milestones: generating over 300 employment opportunities, establishing seven offices nationwide, and achieving an estimated turnover of £140 million. What truly makes us proud is the unwavering quality of our work which has sustainable growth. If you’re looking to be part of a company that values its people, promotes collaboration, and sets the industry standard, Toppesfield is your destination. Come be a part of our success story.
Role Description
We are seeking a dynamic and results-driven Key Account Manager to drive organic business growth and strengthen relationships with our existing key clients in the asphalt surfacing sector. Additionally, we are looking for the candidate to use their demonstrable skills to bring new clients and opportunities to our attention and grow our market share. This role is crucial to identifying new business opportunities, managing existing accounts, and ensuring customer satisfaction through strategic planning and exceptional service delivery. The ideal candidate will be responsible for building those long-term and meaningful partnerships with contractors, developers, and other stakeholders to drive revenue and expand our market presence.
Role Responsibilities
- Develop and maintain strong, long-term relationships with key clients, focusing on understanding their organisational structure and key personnel.
- Act as the primary point of contact for assigned key accounts, ensuring their satisfaction and addressing any needs or concerns.
- Collaborate with internal teams to deliver the best possible services and solutions tailored to each client’s requirements.
- Develop tailored strategies for each key account to identify growth opportunities and drive organic growth.
- Prepare and submit all required documentation for tenders and bids, including quality submissions, certifications, and insurance details, while maintaining records of shared materials for future reference.
- Provide a weekly pipeline forecast to the Regional Sales Manager, outlining current opportunities and potential sales revenue.
- Maintain detailed records of client representatives in the CRM, including contact information such as phone numbers, email addresses, and LinkedIn profiles.
- Support clients throughout their bid process, identifying opportunities to secure contracts through strategic relationship-building.
- Stay updated on industry trends, market conditions, and competitor activities to ensure a competitive edge and position the company effectively.
- Work closely with internal teams such as sales, operations, marketing, and customer support to ensure a seamless experience for the client.
- Coordinate with internal departments to ensure that client expectations and deadlines are met, and the service is delivered as promised.
- Follow up on returned quotes with clients to confirm satisfaction with the content and obtain feedback on our proposal.
- Attend client meetings, actively participating in discussions and fostering strong partnerships.
Key Skills
- Excellent written and verbal communication skills.
- Strong project management and organisational skills.
- Ability to work collaboratively across teams and manage multiple priorities.
- Strong communication skills.
- Customer focus.
- Problem-solving skills.
- Sales and bid management understanding.
What we offer
- A competitive salary plus performance-based incentives.
- Real career growth opportunities within a leading company in the UK construction industry.
- A collaborative and dynamic work environment.
- A banded company car (Hybrid or Electric).
Why else join Toppesfield
- Generous Leave: 25 days annual leave plus bank holidays, annual leave buy and sell scheme, and years’ service entitlement increase.
- People First Initiatives: Cycle to Work Scheme, Birthday Bonus, Discount Portal, and Company Social Events, Saving Scheme and Life Assurance.
- Family Focused: Enhanced Maternity, Paternity and Adoption leave.
- Employee Assistance Programme: Access to support services for personal and professional wellbeing.
- Employee Referral Scheme: Earn rewards for referring new ToppTeam members.
- Employee Volunteering Programme: Opportunities to give back to the communities we work in.
- Learning and Development: Continuous growth opportunities and training.
- Supportive Culture: A collaborative working environment with opportunities for future progression.
Apply
Join us in paving the way for excellence. If you’re motivated and ready to make a meaningful impact, we invite you to apply and become a valued member of our team at Toppesfield. To find out more about our company please visit our website www.toppesfield.com.
Key Account Manager employer: Toppesfield
Contact Detail:
Toppesfield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online forums, and connect with people on LinkedIn. The more you engage with others in the asphalt surfacing sector, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Showcase your skills! Prepare a portfolio or case studies that highlight your past successes in account management. When you get the chance to chat with potential employers, share these stories to demonstrate how you can drive organic growth for their key clients.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies like Toppesfield and express your interest in working with them. A friendly email or message can go a long way in making a memorable impression.
✨Tip Number 4
Follow up after interviews! If you’ve had a chat with someone at Toppesfield, send a thank-you note and reiterate your enthusiasm for the role. This shows you’re genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining Toppesfield and contributing to our incredible team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We love seeing how your background aligns with our values and the Key Account Manager role!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and what you can bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Toppesfield.
How to prepare for a job interview at Toppesfield
✨Know Your Clients
Before the interview, research Toppesfield's key clients and their projects. Understanding their needs and how you can contribute to their success will show your commitment and readiness to build strong relationships.
✨Showcase Your Communication Skills
As a Key Account Manager, communication is key. Prepare examples of how you've effectively communicated with clients in the past, resolved issues, or collaborated with teams. This will demonstrate your ability to foster partnerships.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like managing client expectations or addressing concerns. Think through your strategies and be ready to discuss how you would apply them at Toppesfield.
✨Highlight Your Industry Knowledge
Stay updated on industry trends and competitor activities. During the interview, share insights on how these factors could impact Toppesfield and suggest ways to maintain a competitive edge. This shows you're proactive and knowledgeable.
