Sales Administrator in London

About Toppesfield
Toppesfield isn\’t just about surfacing; it\’s about our ToppTeam. Founded in 2004, we\’ve grown into the UK\’s largest independent surfacing contractor, delivering projects nationwide for clients throughout the UK and working across a wide range of sectors. Toppesfield is the first name in surfacing, no matter what the size, or location but our success isn\’t just about numbers; it\’s about our incredible team and our shared commitment to excellence.

At Toppesfield, our people are our strength. Collaboration is at the heart of everything we do, and it\’s what sets us apart. Over the years, we\’ve achieved remarkable milestones: generating over 300 employment opportunities, establishing seven offices and depots nationwide, and achieving a sustained turnover of £140 million. However, what truly makes us proud is the unwavering quality of our work.

If you\’re looking to be part of a company that values its people, promotes collaboration, and sets the industry standard, Toppesfield is your destination. Join us and become part of our success story.

Role Description
To review enquiries received from clients, understand the scope requirements and build compliant quotations in the format specified and return them in a timely fashion. It is important that to promote the values of the company with regards to health, safety and the perception of the company to our clients and staff.

Role Responsibilities

Undertake an initial review of enquiries received to ensure adequate information has been provided to create records within our operational Focal Point system.

Support the completion of Pre-Qualification Questionnaires (PQQs) for tenders

Create and maintain accurate records in the operational Focal Point system

Prepare accurate customer quotations in a timely manner

Take and process orders accurately via telephone and email

Deal with inbound calls and enquiries, ensuring they are answered quickly and efficiently

Follow up with customers to ensure satisfaction and maintain strong, long-lasting relationships

Book meetings and event spaces as needed

Manage general administrative duties including data entry, filing, and email management

Ideal Candidate

Good organisational skills. Able to plan, prioritise and meet tight deadlines, and the ability to deal with pressure in a professional manner

Excellent communication skills

Good Microsoft Office computer skills (e.g. Word, Excel, PowerPoint, e-mail)

Ability to work as part of a team as well as individually to ensure that team targets are always met

Flexible in your thinking and approach to tasks

Adapt successfully to changing situations and environments

High standard of administration skills

The ability to set stretching goals for self and others and with a drive and determination to achieve results

Our Benefits
In addition to a competitive salary, we offer an attractive benefits package, including:

Generous Leave: 25 days annual leave plus bank holidays, annual leave buy and sell scheme, and years\’ service entitlement increase.

People First Initiatives: Cycle to Work Scheme, Birthday Bonus, Discount Portal, Company Social Events, Saving Scheme and Life Assurance

Family Focused: Enhanced Maternity, Paternity and Adoption leave

Employee Assistance Programme: Access to support services for personal and professional wellbeing.

Performance Bonus: Eligibility for performance-based bonuses.

Employee Referral Scheme: Earn rewards for referring new ToppTeam members.

Employee Volunteering Programme: Opportunities to give back to the communities we work in.

Learning and Development: Continuous growth prospects and training.

Supportive Culture: Collaborative working environment, helping each other to achieve progression.

Apply
Join us in paving the way for excellence. If you\’re a motivated and ready to make a meaningful impact, we invite you to apply and become a valued member of our team at Toppesfield.

To find out more about our company please visit our website www.toppesfield.com

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