At a Glance
- Tasks: Support client relationships and identify new sales opportunities in a dynamic team.
- Company: Join Toppesfield, the UK's largest independent surfacing contractor with a people-first culture.
- Benefits: Enjoy 25 days annual leave, performance bonuses, and a supportive work environment.
- Other info: Opportunities for continuous learning and community involvement await you.
- Why this job: Make a meaningful impact while growing your career in a collaborative setting.
- Qualifications: Strong communication skills and a passion for customer satisfaction are essential.
The predicted salary is between 30000 - 40000 £ per year.
Toppesfield isn't just about surfacing; it's about our ToppTeam. Founded in 2004, we've grown into the UK's largest independent surfacing contractor, delivering projects nationwide for clients throughout the UK and working across a wide range of sectors. Our success isn't just about numbers; it's about our incredible team and our shared commitment to excellence. At Toppesfield, our people are our strength. Collaboration is at the heart of everything we do, and it's what sets us apart.
We have an exciting opportunity for a Junior Account Manager who will work alongside and support our dynamic Sales team. You will play a pivotal role in supporting client relationships, identifying new sales opportunities, and ensuring exceptional customer satisfaction. Working alongside our Key Account Managers, you will:
- Engage with client representatives through phone calls and email communication.
- Maintain and update the CRM system with project statuses and client interactions.
- Keep client records accurate and up to date in the CRM, including contact details such as phone numbers, email addresses, and LinkedIn profiles.
- Follow up on submitted quotes to gather client feedback and ensure satisfaction with proposals.
- Attend and participate in client meetings alongside Key Account Managers.
- Provide administrative support for tender submissions, including tasks like preparing case studies, accreditation evidence, and quality submissions.
- Monitor online procurement portals to identify publicly shared opportunities and generate sales leads.
- Develop periodic content and communications to key account client segments.
- Attend and assist at industry-specific shows and exhibitions as required by the Regional Sales Manager.
- Support the Sales team with admin tasks and ad-hoc duties.
Key Skills
- Excellent written and verbal communication skills.
- Strong project management and organisational skills.
- Ability to work collaboratively across teams and manage multiple priorities.
- Strong communication skills.
- Customer focus.
- Problem-solving skills.
In addition to a competitive salary, we offer an attractive benefits package, including:
- Generous Leave: 25 days annual leave plus bank holidays, annual leave buy and sell scheme, and years’ service entitlement increase.
- People First Initiatives: Cycle to Work Scheme, Birthday Bonus, Discount Portal, and Company Social Events, Saving Scheme and Life Assurance.
- Family Focused: Enhanced Maternity, Paternity and Adoption leave.
- Employee Assistance Programme: Access to support services for personal and professional wellbeing.
- Performance Bonus: Eligibility for performance-based bonuses.
- Employee Referral Scheme: Earn rewards for referring new ToppTeam members.
- Employee Volunteering Programme: Opportunities to give back to the communities we work in.
- Learning and Development: Continuous growth opportunities and training.
- Supportive Culture: A collaborative working environment with opportunities for future progression.
Join us in paving the way for excellence. If you're motivated and ready to make a meaningful impact, we invite you to apply and become a valued member of our team at Toppesfield.
Account Manager employer: Toppesfield Limited
At Toppesfield, we pride ourselves on being more than just the UK's largest independent surfacing contractor; we are a community that values collaboration and excellence. Our supportive culture fosters employee growth through continuous training and development opportunities, while our generous benefits package, including enhanced leave and performance bonuses, ensures that our team members feel valued and motivated. Join us in a dynamic environment where your contributions truly make a difference and be part of our success story.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Get to know the company inside out! Research Toppesfield's projects, values, and team culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their success story.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events where Toppesfield is present. Building relationships can give you an edge and might even lead to a referral!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to account management. Think about how you can demonstrate your problem-solving skills and customer focus during the chat.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Junior Account Manager role. Highlight relevant experiences and skills that align with what we’re looking for, especially in client engagement and communication.
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure to proofread for any typos!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our ToppTeam!
How to prepare for a job interview at Toppesfield Limited
✨Know Your Stuff
Before the interview, make sure you understand Toppesfield's mission and values. Familiarise yourself with their projects and the sectors they operate in. This will help you demonstrate your genuine interest in the company and how you can contribute to their success.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare examples of how you've effectively engaged with clients in the past. Be ready to discuss how you handle feedback and maintain client relationships, as this will show your ability to thrive in a collaborative environment.
✨Be Organised and Proactive
Highlight your project management skills by discussing how you keep track of multiple priorities. Bring up any tools or methods you use to stay organised, especially when it comes to maintaining accurate client records and following up on proposals.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics at Toppesfield. Inquire about their approach to client satisfaction and how the Sales team collaborates with other departments. This shows that you're not just interested in the job, but also in how you can fit into their culture.
