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- Tasks: Join our SWIFT Operations team to manage critical payment processing platforms and resolve operational issues.
- Company: TOPPAN Edge Inc. is a global leader in business payments with over 35 years of experience.
- Benefits: Enjoy a full-time role with opportunities for growth, innovation, and a supportive work environment.
- Why this job: Be part of a dynamic team that drives impactful results and enhances customer satisfaction.
- Qualifications: Formal training in Computer Science or IT; knowledge of SWIFT Alliance Products preferred.
- Other info: We value diversity and are committed to creating an inclusive workplace for all.
The predicted salary is between 30000 - 42000 £ per year.
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Why Choose Bottomline?
Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We\’re looking for passionate individuals to join our team and help drive impactful results for our customers. If you\’re dedicated to delighting customers and promoting growth and innovation – we want you on our team!
The Role
The SWIFT Operations team are responsible for the day-to-day running of a suite of SWIFT message processing platforms that are business critical to our customers and pivotal to our growth. The team\’s core responsibilities include responding to operational issues, deploying UAT and Production changes, capacity management, and implementing automation and monitoring across the complex technology estate.
This team draws on a wide range of technical skills required to operate SWIFT platforms including an expert knowledge of SWIFT Alliance Suite, knowledge of Anti-Money Laundering (AML) principles, and technical capabilities to operate Windows and SQL environments.
The ideal candidate will have real world experience working in a global operation, be fanatical about repeatable process and automation, and understand the challenging choices needed to create scale, resilience, security and availability. Further, this role requires a business-savvy individual who can manage complex situations with stakeholders and clients.
How you\’\’ll Contribute:
As a SWIFT Technical Consultant, you\’ll play a key role in scaling and improving our technical capabilities to drive higher service availability, repeatability, and performance across our SWIFT estate. In collaboration with team members, you will be expected to deliver technical, process and organisational changes and improvements in line with the vision set out above.
Key responsibilities include:
- Scope, configure and regularly review alerting and monitoring to ensure rapid notification and resolution of production incidents.
- Service restoration during Incidents
- Create, validate and update service recovery runbooks.
- Collaborate with application experts to deliver processes that facilitate \”one-click\” service recovery capabilities.
- Provide SME level support where needed for cases to ensure the highest level of customer delight.
- Configure and deliver new customers and services to the production SWIFT platforms.
- Planning, testing and deployment of key Operational tasks such as: security patching, upgrades, Business continuity testing.
- Drive improvements in the SWIFT environment
- Ensure clear and accurate documentation around processes and procedures
- Always Available Platform
- Participate in the out of hours \”on call\” rota to ensure industry-leading incident response is in place for any production issues that may arise.
What will make you Successful
- Formal training in Computer Science or IT
- Able to demonstrate knowledge of SWIFT Alliance Products, SAA, SWIFTNet
- Server administration experience on a Windows Server
- A strong desire to work in a technical and fast paced environment.
- Ability to learn quickly (esp. in a technical environment).
- High attention to detail
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We\’re proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
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SWIFT Technical Consultant employer: TOPPAN Edge Inc.
Contact Detail:
TOPPAN Edge Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SWIFT Technical Consultant
✨Tip Number 1
Familiarise yourself with the SWIFT Alliance Suite and its functionalities. Understanding how these platforms operate will not only boost your confidence during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of TOPPAN Edge Inc. on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Stay updated on the latest trends in business payments and cash management. Being knowledgeable about industry developments will help you speak confidently about how you can contribute to the team’s goals.
✨Tip Number 4
Prepare for technical questions by practising problem-solving scenarios related to SWIFT operations. This will help you showcase your analytical skills and ability to handle real-world challenges that may arise in the role.
We think you need these skills to ace SWIFT Technical Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the SWIFT Technical Consultant position. Familiarise yourself with SWIFT Alliance Suite and the technical skills needed for the role.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your knowledge of SWIFT platforms, Windows Server administration, and any experience with automation and incident management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your background and skills can contribute to the team's success in improving service availability and customer satisfaction.
Highlight Soft Skills: In addition to technical skills, emphasise your ability to manage complex situations and collaborate with stakeholders. Mention your attention to detail and your eagerness to work in a fast-paced environment, as these are crucial for the role.
How to prepare for a job interview at TOPPAN Edge Inc.
✨Show Your SWIFT Knowledge
Make sure to brush up on your knowledge of SWIFT Alliance Suite and related products. Be prepared to discuss how you've used these tools in past roles, as well as any experience you have with Windows Server administration.
✨Demonstrate Problem-Solving Skills
Since the role involves responding to operational issues, be ready to share examples of how you've tackled complex problems in previous jobs. Highlight your ability to think critically and act quickly under pressure.
✨Emphasise Attention to Detail
Given the high stakes of the role, it's crucial to showcase your attention to detail. Prepare to discuss specific instances where your meticulousness has led to successful outcomes or prevented potential issues.
✨Prepare for Technical Questions
Expect technical questions that assess your understanding of automation, monitoring, and incident response. Brush up on relevant concepts and be ready to explain how you would implement improvements in a SWIFT environment.
