Senior Accounts Receivable Analyst

Bottomline is a global leader in business payments and cash management with over 35 years of experience and moving more than $16 trillion in payments annually. We are looking for passionate individuals to join our team to help drive impactful results for our customers. This is a UK-based role with responsibility for U.S. coverage and expected working hours are 2:00 PM to 10:00 PM GMT. This is a fully remote position.

The Senior Accounts Receivable Analyst will be responsible for end-to-end AR collections activities, including invoicing, payment application, aging analysis, dispute resolution, forecasting, compliance, and strategic process improvements. They will also act as a subject matter expert, mentor, and trusted partner to leadership in optimizing global AR performance.

How you’ll contribute:

• Proactively monitor aging reports, drive follow-up on overdue balances, and actively manage high risk customer portfolios to minimize exposure and improve cash flow.
• Lead resolution of complex invoicing and payment discrepancies, negotiating payment arrangements through voice conversations, email correspondence, and video meetings.
• Perform detailed aging analysis, develop accurate collection forecasts, and identify emerging risk accounts requiring escalation or mitigation.
• Own AR reporting, KPI dashboards, and data-driven process improvement initiatives to enhance visibility, efficiency, and performance.
• Ensure adherence to credit policies, SOX controls, and global accounts receivable standards across all activities.
• Partner closely with sales, operations, and credit teams to resolve issues, support commercial objectives, and mitigate financial risk.
• Exercise independent credit judgment to perform credit risk assessments and approve customer contracts exceeding $50K, leveraging Creditsafe credit reports and analysis of company annual reports where applicable.
• Provide training, coaching, and mentorship to team members, reinforcing best practices and elevating overall AR capability.
• Prepare and present insights, trends, and actionable recommendations to senior leadership to support informed decision-making.

Qualifications:

• 5–7+ years with progressive exposure to AR, collections, analytics, and leadership.
• Strong working knowledge of end-to-end accounts receivable and collections processes, including dispute management and risk-based collections activities.
• Advanced proficiency with ERP systems and business intelligence tools, including Excel (pivot tables, v-lookups, formulas), data visualization, and automation.
• Solid analytical and problem-solving skills with the ability to think strategically and translate data into practical recommendations.
• Effective communication and negotiation skills with a strong customer service orientation when engaging internal and external stakeholders.
• Ability to manage competing priorities in a fast-paced environment, exercising sound judgment under pressure.
• 5 GCSEs or equivalent, including English and Math.

KPIs / Metrics:

• Invoice accuracy and timely payment application.
• Reduction in overdue aging buckets and improved DSO.
• Dispute and discrepancy resolution cycle time.
• Forecast accuracy and dashboard reliability.
• Compliance adherence and audit readiness.
• Collection success rate on strategic accounts.

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We’re proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.