Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional spa experiences and ensure smooth operations.
- Company: Join the award-winning Aqua Sana Forest Spa at Center Parcs.
- Benefits: Enjoy competitive pay, bonuses, discounts, and career development opportunities.
- Why this job: Perfect for those who thrive in fast-paced, guest-focused environments and love team leadership.
- Qualifications: Experience in customer service and people management; beauty qualifications preferred.
- Other info: Flexible hours with opportunities for growth and a supportive work culture.
The predicted salary is between 14 - 22 £ per hour.
Aqua Sana Forest Spa is an award-winning spa offering a combination of experiences, products and treatments. Each spa – one at each Center Parcs location – is uniquely designed, with up to 25 spa experience rooms to explore. There is also an extensive range of face and body treatments available to book, carried out by expert therapists using products from the finest product houses including Elemis, Comfort Zone and VOYA.
Aqua Sana Forest Spa is extremely popular and is accessible to both guests staying on the Village as a Center Parcs guest and external guests who visit Aqua Sana Forest Spa during Spa Days and Spa Breaks. We are looking for a passionate and inspiring Shift Manager to play a key role in the day‑to‑day operation of Aqua Sana Forest Spa. This is a hands‑on leadership position where exceptional guest care, colleague engagement and commercial awareness come together to create an outstanding spa experience.
Reporting to one of the Aqua Sana Forest Spa Assistant Managers, you will ensure the smooth running of the spa during your shifts, confidently handling guest enquiries, driving on‑the‑day sales and upholding the very highest standards of service for both guests and colleagues. You will support with leading and motivating a large team, taking accountability for daily operational performance while fostering a positive, professional and supportive environment. Working collaboratively as part of a management team, you will bring energy, enthusiasm and a genuine passion for customer and team satisfaction. You will also take ownership of a specialist area within the operation - Service, Therapy or Experience - while remaining adaptable and ready to support across all areas to meet the needs of the business.
If you thrive in a fast‑paced, guest‑focused environment and love leading teams to success, this could be the perfect next step in your career.
Hours of work
You will be contracted to work 90 hours per 4‑week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. As our village is open 365 days of the year, your working hours will include weekends, public / bank holidays and during Christmas and / or New Year on a rota basis with a premium rate of pay for hours worked on a Sunday.
About you
Essential requirements
- Previous experience of working in a customer service environment
- Experience of people management
- Excellent verbal and written communication skills
- Friendly, genuine and warm towards guests and colleagues
- Strong organisational skills with attention to detail and ability to prioritise and organise daily tasks
- Pre‑empts problems and seeks to find solutions
- Good working knowledge of Microsoft Office (Word and Excel)
- Excellent interpersonal skills and the ability to develop, support and challenge a team
- Holds at least one of the following qualifications: Level 3 Beauty qualification, NPLQ, PPO, training assessor or equivalent
Desirable requirements
- Previous experience of working within a similar role / beauty industry with experience of spa / leisure booking systems
About the benefits
Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program - providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we would love to see your application. Closing date: 12th February 2026. Interviews to be held: Ongoing. Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
At Center Parcs, everyone's welcome. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. Please let us know if you require any support or reasonable adjustments during the application or interview process.
Spa Shift Manager in Forest employer: Topic Newspapers Ltd.
Contact Detail:
Topic Newspapers Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Shift Manager in Forest
✨Tip Number 1
Get to know the spa inside out! Familiarise yourself with Aqua Sana's treatments and services. This way, when you chat with the hiring team, you can show off your passion and knowledge about what makes their spa special.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at Aqua Sana. Plus, it shows you’re genuinely interested in the role!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve led a team or handled guest complaints. This will help you demonstrate your leadership skills and customer service expertise during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining the Center Parcs family. Good luck!
We think you need these skills to ace Spa Shift Manager in Forest
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the spa industry shine through! We want to see how much you care about providing exceptional guest experiences and leading a team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in customer service and people management. We love seeing how your skills align with what we’re looking for in a Spa Shift Manager!
Be Clear and Concise: Keep your written application clear and to the point. Use straightforward language and structure your thoughts well so we can easily see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Aqua Sana Forest Spa.
How to prepare for a job interview at Topic Newspapers Ltd.
✨Know the Spa Inside Out
Before your interview, make sure you research Aqua Sana Forest Spa thoroughly. Familiarise yourself with their treatments, products, and unique features. This will not only show your genuine interest but also help you answer questions about how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll be leading a team, so be prepared to discuss your previous management experiences. Think of specific examples where you've motivated a team or resolved conflicts. Highlight your ability to create a positive environment, as this is crucial for the role.
✨Demonstrate Customer Service Excellence
Since exceptional guest care is key, come ready with examples of how you've gone above and beyond for customers in past roles. Be specific about situations where you turned a negative experience into a positive one, showcasing your problem-solving skills and warm approach.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
