At a Glance
- Tasks: Manage social media channels, create content, and engage with online communities for global brands.
- Company: Topham Guerin, a leading global influence expert with a creative culture.
- Benefits: 20 days annual leave, private medical insurance, and professional development opportunities.
- Other info: Flexible work environment with a mix of office and remote work.
- Why this job: Join a dynamic team and shape social media strategies for high-profile clients.
- Qualifications: Experience in social media management and strong writing skills required.
Location: Central London (3 days in office, 2 WFH)
Start date: 7.9.26, ideally sooner
About Topham Guerin
Topham Guerin are the global influence experts.
Our teams work across London, New York, Sydney and Auckland, delivering social media, digital communications, content and campaigns for clients in the UK and internationally.
You'll work on campaigns for global brands, government and public sector organisations, and high-profile institutions.
The Role
We are looking for a Social Media and Content Manager to take responsibility for the day-to-day management and delivery of social media activity across a number of client accounts.
The role includes managing channels, developing content calendars, writing captions and social copy, publishing content, community management and reporting. You will also help develop content ideas, write briefs for creative teams and advise clients and colleagues on how to improve their social media activity.
This is a hands-on role. You will be expected to manage work from planning through to publication, keep activity moving and maintain a high standard across everything that goes out.
What You'll Do
- Managing client social media channels on a day-to-day basis.
- Developing and maintaining content calendars and publishing schedules.
- Writing captions, social copy and other short-form content.
- Scheduling, checking and publishing content across relevant platforms.
- Developing content ideas around client priorities, campaigns and current events.
- Creating and adapting straightforward social content using existing footage, imagery, templates and brand assets.
- Writing briefs for designers, video editors, filmmakers and other creative specialists.
- Repurposing existing material for use across different social platforms.
- Monitoring comments, messages, mentions and relevant online conversations.
- Managing community responses and escalating issues where appropriate.
- Supporting live and fast-moving social media activity when required.
- Advising clients and internal teams on content, publishing and channel management.
- Contributing to social media plans and campaign recommendations.
- Reviewing performance and identifying ways to improve future content.
- Preparing straightforward reporting where required.
- Working closely with account, creative, editorial, strategy and paid media teams.
- Making sure content is accurate, on-brand and delivered on time.
- Identifying emerging opportunities, risks and issues across client channels
- Assisting on video shoots, capturing content
Requirements
You will have experience managing social media channels for an agency, brand, organisation or campaign.
You will be a strong writer, able to produce clear and engaging content in different tones of voice. You should be comfortable managing content calendars, publishing directly to social platforms, briefing creative work and handling online communities.
You will also need:
- A good understanding of the main social media platforms.
- Strong judgement about what makes effective social content.
- Good organisational skills and close attention to detail.
- The ability to manage several priorities and deadlines at once.
- Confidence working with clients and internal teams.
- The ability to work independently and take ownership of delivery.
- A practical and collaborative approach.
Experience in an agency, communications, public affairs, government, politics or another issues-led environment would be useful, but is not essential.
What We Offer
- 20 days’ annual leave, plus UK statutory bank holidays.
- Employer pension contribution of 3%, increasing to 4% after 12 months.
- Private medical insurance following six months of continuous employment, subject to company policy.
- Professional development and training support.
- The opportunity to work across UK and international projects.
- A creative and internationally connected working environment.
The role is based in our London office, combining office time with working from home days. Some work outside standard office hours may be required for various client and work activities.
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Social Media and Content Manager employer: Topham Guerin
Topham Guerin is an exceptional employer, offering a dynamic work environment in the heart of Central London, where creativity thrives. With a strong focus on employee growth and collaboration, you will have the opportunity to lead innovative projects for global brands while enjoying a flexible work arrangement of three days in the office and two days working from home. The company fosters a culture of experimentation with AI tools, ensuring that you are at the forefront of digital creativity and can make a meaningful impact in your role as a Senior Art Director.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media and Content Manager
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Topham Guerin.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Topham Guerin!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Topham Guerin, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Topham Guerin or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Social Media and Content Manager
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Topham Guerin:Before hitting send, make sure to tailor your application specifically to Topham Guerin! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Topham Guerin
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
