We're looking for an Account Manager who takes ownership, moves fast, holds a high bar, and brings real energy to the work and the team. You'll run campaigns, manage clients, and keep multiple projects moving without dropping the ball.
- Build trusted client relationships as the day-to-day lead, and present work clearly and persuasively
- Develop a deep understanding of client objectives; anticipate needs, flag risks early, and find opportunities
- Own end-to-end delivery across multiple clients: timelines, budgets and scope
- Coordinate creative, strategy, media and tech teams, and write clear creative briefs
- Analyse campaign performance and turn data into actionable optimisations
- Work across key ad platforms and support paid social and digital campaign setup
- Support scoping, forecasting and proposals, and contribute to new-business pitches
- Write case studies and capture results to support marketing and new business
- Use AI tools to enhance research, content and productivity
- Support and mentor junior team members, and contribute to a positive culture
- 2 to 4+ years of account management at a creative or media agency
- Experience delivering integrated campaigns across digital and social channels
- Strong client management and communication skills
- Proven ability to manage multiple projects and deadlines
- Solid understanding of marketing, brand and digital advertising principles
- High level of organisation and attention to detail
- Proficiency in Google Workspace and presentation tools
- A proactive, solutions-oriented mindset with a willingness to learn
- Curiosity about how the industry is changing and how new tools change the work
