How You’ll Do It
- Supervise the team in providing best-in-class service on a daily basis
- Coach and develop the team and drive Team Member engagement
- Uphold operating procedures and service and safety standards, especially Guest Satisfaction
- Ensure all Guest areas are staffed and functioning efficiently
- Delegate tasks
- Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Courage and Caring
- Focus on business metrics to drive performance
- Maximize profit and revenue
- Perform other operational duties as assigned by your manager
What We’re Looking For
- 1+ years of food and beverage management experience.
- Excellent communication, time management and organization skills
- Ability to work on a team
- Energy and enthusiasm
- A high level of self-awareness, receptivity to change and integrity
- Ability to work in extreme weather conditions for extended periods of time
- Availability to work varied shifts, including evenings, weekends and holidays
- Ability to stand and walk for long periods of time including maneuvering up and down stairs
Front of House Manager employer: Topgolf
Topgolf in Birmingham is an exceptional employer that prioritises a vibrant work culture and employee satisfaction. With benefits like free play and health plans, we foster an environment where team members can thrive and grow, all while creating unforgettable experiences for our guests in a fast-paced hospitality setting.
