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For Companies At a Glance
- Tasks: Lead a dynamic team to create an unforgettable guest experience at Topgolf.
- Company: Join Topgolf, where fun meets food and thrilling games in a vibrant atmosphere.
- Benefits: Enjoy 33 days leave, flexible hours, discounts, bonuses, and professional development.
- Why this job: Be part of a fast-growing company that values excellence, teamwork, and fun.
- Qualifications: Experience in hospitality, strong leadership, communication, and organizational skills required.
- Other info: Must provide valid right to work documentation in the UK.
The predicted salary is between 25820 - 27820 £ per year.
Job description
Do you love a buzzing atmosphere, a thrilling game and great food and drink? At TOPGOLF, we take the best aspects of all three to create an experience you simply cannot find anywhere else.
If this sounds like an experience you would like to be part of delivering, apply now and start your DUTY MANAGER (known internally as Hospitality Manager) career at TOPGOLF!
What we offer:
- 33 days leave (inclusive of bank holidays)
- Flexible working hours Continuous professional development in a fast-growing company
- Discount on Topgolf, inclusive of Food & Beverage offerings
- Generous friends and family discount policy
- Quarterly Bonus
- Access to exclusive discounts on retailers & restaurants through reward gateway.
- Access to Employee Assistant Program (EAP)
- Starting salary from £25,820 – £27,820 depending on experience + 10% performance bonus
What we’re looking for:
- Comprehensive knowledge of the hospitality or leisure industry
- Excellent communication, time management and organisation skills
- Leadership skills
- Food and beverage experience
- Experience developing and leading a team
Key Responsibilities
Our Duty Managers are key members of the management team. Using your prior experience in a Guest facing Management role, you’ll be responsible for driving the teams forward at venue, creating a safe, secure environment of excellence and fun for both guests and associates.
On shift, you will be an ambassador for Topgolf, solving day-to-day challenges encouraging the Topgolf Way with our team and delivering appropriate coaching and development of our associates.
Each of our Duty Managers are assigned a focus area of the business. Working alongside Heads of Department, you will be driven to deliver excellence and quality throughout both your focus area and the venue as a whole.
You will be required to provide a valid Proof of Right to Work in the UK. This can be a valid Passport OR Birth Certificate along with your National Insurance Documentation (both must be present) OR another form of valid right to work documentation\’. As applicable you must have a minimum of 6 months’ work eligibility available on the right to work documentation that you provide.
Hospitality Manager employer: Topgolf UK
Contact Detail:
Topgolf UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Familiarize yourself with the Topgolf experience. Visit a location if you can, and observe how the staff interacts with guests. This will give you insights into the company culture and help you understand what it means to be an ambassador for Topgolf.
✨Tip Number 2
Highlight your leadership skills during any interactions. Whether it's in networking events or casual conversations, share examples of how you've successfully led teams in the hospitality industry. This will demonstrate your capability to drive teams forward.
✨Tip Number 3
Connect with current or former employees on platforms like LinkedIn. Ask them about their experiences and any tips they might have for someone looking to join Topgolf as a Hospitality Manager. This insider knowledge can be invaluable.
✨Tip Number 4
Prepare to discuss your food and beverage experience in detail. Think of specific situations where you improved service or resolved issues. Being able to articulate these experiences will show that you are ready to take on the responsibilities of the role.
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Hospitality Manager position at TOPGOLF. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in the hospitality or leisure industry. Provide specific examples of your leadership skills and any food and beverage experience that aligns with the role.
Showcase Your Skills: Demonstrate your excellent communication, time management, and organizational skills in your application. Use concrete examples to illustrate how you've successfully managed teams and created positive guest experiences.
Prepare Required Documents: Ensure you have all necessary documents ready for submission, including proof of right to work in the UK. This could be a valid passport or birth certificate along with your National Insurance documentation.
How to prepare for a job interview at Topgolf UK
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for creating memorable guest experiences, as this aligns with TOPGOLF's mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss your approach to motivating staff and resolving conflicts, as strong leadership is crucial for a Duty Manager at TOPGOLF.
✨Highlight Communication Abilities
Effective communication is key in a bustling environment like TOPGOLF. Be ready to discuss how you ensure clear communication among team members and with guests, showcasing your ability to maintain a positive atmosphere.
✨Understand the Brand and Culture
Research TOPGOLF's values and culture before the interview. Be prepared to discuss how your personal values align with theirs and how you can contribute to maintaining their unique atmosphere of fun and excellence.
