At a Glance
- Tasks: Shape and scale a global webinar program, creating engaging virtual events.
- Company: Join TOPdesk, an international software company with a collaborative spirit.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with the chance to work across global teams and enhance your career.
- Why this job: Make a measurable impact while building innovative virtual experiences.
- Qualifications: Experience in B2B webinars, strong project management, and excellent communication skills.
The predicted salary is between 40000 - 50000 £ per year.
TOPdesk is an international software company specializing in service management. With over 700 colleagues across 8 countries and more than 5,000 customers worldwide, we help organizations deliver outstanding services every day. We’re looking for a Global Webinar & Virtual Events Manager (m/f/d) to build and scale our global webinar program from the ground up.
What you’ll do as a Virtual Events Manager
This is a unique opportunity to shape a global program, establish best practices, and make a measurable commercial impact.
- Develop and execute TOPdesk’s global webinar and virtual events strategy.
- Plan and deliver webinars and virtual events from concept through reporting.
- Create scalable playbooks, templates and processes for global marketing teams.
- Collaborate with Demand Generation, Product Marketing, Field Marketing and Sales to align events with marketing campaigns and commercial priorities.
- Design engaging attendee experiences and ensure a consistent brand experience across all virtual events.
- Measure performance, analyze results and continuously optimize attendance, engagement and pipeline contribution.
- Partner with RevOps to ensure accurate reporting and CRM integration.
- Build an on-demand content library that supports future marketing campaigns.
Are you our new Virtual Events Manager?
- Experience building or managing B2B webinar or virtual events programs, ideally within a SaaS environment.
- Strong project management skills and the ability to manage multiple projects simultaneously.
- Experience working cross-functionally with Marketing and Sales teams.
- Hands‑on experience with webinar platforms such as ON24 or similar.
- Data‑driven mindset with the ability to analyze performance and translate insights into improvements.
- Excellent communication and stakeholder management skills.
- A proactive, hands‑on mentality with the confidence to build new processes from scratch.
Nice to have
- Experience in ITSM, enterprise software or another technical B2B industry.
- Experience with Salesforce and/or HubSpot.
- Experience working with external agencies or production partners.
- Experience managing global or multi‑region marketing programs.
* We welcome applications from all interested parties, regardless of their ethnic and social background, age, religion, gender, disability, sexual orientation, or identity.
Global Webinar & Virtual Events Manager (m/f/d) in Manchester employer: TOPdesk
TOPdesk is an excellent employer that values its employees by offering competitive salaries, flexible working conditions, and a supportive work culture that fosters professional growth. As a Global Financial Controller, you will thrive in an international environment where your expertise in financial consolidations and compliance will be recognised and rewarded, making it a meaningful and fulfilling career choice.
StudySmarter Expert Advice🤫
We think this is how you could land Global Webinar & Virtual Events Manager (m/f/d) in Manchester
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for TOPdesk and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like TOPdesk are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with TOPdesk on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at TOPdesk. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Global Webinar & Virtual Events Manager (m/f/d) in Manchester
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit TOPdesk. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of TOPdesk:Show us that you’ve done your homework! In your application, briefly mention what you admire about TOPdesk’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at TOPdesk
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at TOPdesk will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At TOPdesk, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.