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- Tasks: Lead product strategy and execution for AI initiatives at TOPdesk.
- Company: Join a profitable SaaS company with a collaborative culture and strong growth ambitions.
- Benefits: Flexible remote work, competitive salary, and the chance to influence major decisions.
- Other info: Opportunity for career growth in a dynamic, supportive environment.
- Why this job: Shape the future of service delivery while working with innovative technology.
- Qualifications: Strong product leadership skills and ability to drive alignment across teams.
The predicted salary is between 80000 - 100000 £ per year.
At TOPdesk, we believe work should be easier and more enjoyable for service teams and the people they support. For more than 25 years, we've helped organizations improve service delivery with our user-friendly software, expert guidance, and a culture built on collaboration, curiosity, and customer value. With €125M in revenue and a rapidly scaling international footprint, TOPdesk is entering a pivotal new phase of strategic growth. We are sharpening our long-range strategy, investing in value creation, and strengthening the operational backbone needed to accelerate our global ambitions.
Why join TOPdesk?
- Play a defining role in the next stage of growth for a profitable SaaS company.
- Influence decisions and outcomes that will shape TOPdesk's next decade.
- Drive cross-company strategic programs with direct visibility to the Executive Leadership Team.
- Improve how TOPdesk executes on its long-term Value Creation Plan-from strategy and financial impact to disciplined execution.
- Work with colleagues who value transparency, ownership, and building solutions that genuinely improve how organizations work.
This role requires a Group Product Manager at interim-basis during a maternity-leave, who can operate at both strategic and execution level, and who is comfortable stepping into an existing organization and quickly creating momentum. You will be expected to:
- Own the product narrative end-to-end: translate AI capabilities into clear, compelling value propositions for customers, internal teams, and the market. You know how to turn ambiguity into a strong, simple story.
- Drive alignment at scale: bring multiple product teams, stakeholders, and leadership together around a shared direction, priorities, and launch plan.
- Initiate and lead big bets: identify and kick off large, high-impact initiatives, define success clearly, and push them forward decisively.
- Be decisive and pragmatic: make informed trade-offs, move forward with incomplete information, and keep teams focused on outcomes rather than perfection.
- Lead go-to-market execution: partner closely with marketing, sales, and enablement to design and launch a large GTM motion, ensuring readiness, clarity, and adoption.
- Provide strong interim leadership: offer stability, direction, and confidence during the maternity cover period, while keeping long-term product strategy intact.
- Managing up: distil complex product strategy, progress, and trade-offs into clear executive narratives, acting as a trusted sparring partner for senior leadership.
Success in this role is less about deep AI expertise and more about product leadership, positioning, execution power, and the ability to mobilize an organization around a bold launch.
Additional Information: Europe-based remote candidates will be considered, with the expectation of monthly in-person presence in Delft.
Interim - Group Product Manager AI employer: TOPdesk
Contact Detail:
TOPdesk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim - Group Product Manager AI
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at TOPdesk. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. You want to showcase how your experience aligns with the role of Group Product Manager AI. Make it relatable and engaging!
✨Tip Number 3
Show your passion for the company’s mission. Research TOPdesk's values and think about how you can contribute to making work easier and more enjoyable for service teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the TOPdesk team.
We think you need these skills to ace Interim - Group Product Manager AI
Some tips for your application 🫡
Craft Your Story: When applying, make sure to tell your story in a way that aligns with our mission at TOPdesk. Highlight how your experience can help us improve service delivery and create value for our customers.
Showcase Your Leadership Skills: We want to see how you can lead and influence teams. Share examples of how you've driven alignment and executed on strategic initiatives in your previous roles. This will show us you're ready to step into the Group Product Manager role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what really matters—your impact and how you can contribute to our growth at TOPdesk.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at TOPdesk
✨Know Your Product Inside Out
Before the interview, make sure you understand TOPdesk's product offerings and how AI can enhance them. Be ready to discuss how you would translate AI capabilities into compelling value propositions for customers and internal teams.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led cross-functional teams in the past. Highlight your ability to drive alignment and manage multiple stakeholders, as this role requires strong interim leadership during a pivotal time.
✨Be Ready to Discuss Strategic Initiatives
Think about big bets you've initiated in previous roles. Be prepared to share how you defined success, pushed initiatives forward, and made informed trade-offs, even with incomplete information.
✨Communicate Clearly and Confidently
Practice distilling complex strategies into clear narratives. During the interview, demonstrate your ability to communicate effectively with senior leadership, showcasing your skills as a trusted sparring partner.