At a Glance
- Tasks: Be the go-to person for clients, driving revenue and ensuring customer success.
- Company: Leading software company in Greater London with a focus on employee wellbeing.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction and growth.
- Qualifications: 2-6 years in account management with strong negotiation skills.
- Other info: Diverse workplace that values collaboration and personal development.
The predicted salary is between 36000 - 60000 £ per year.
A leading software company in Greater London is seeking an Account Manager focused on customer success and growth. The role involves being the key contact for clients, driving revenue through upselling and renewals, and collaborating with various teams to enhance customer satisfaction.
Ideal candidates will have:
- 2-6 years in account management
- Strong negotiation skills
- The ability to work both collaboratively and autonomously
This is an exciting opportunity to join a diverse and dynamic workplace that values employee wellbeing and career development.
Hybrid Account Manager - Grow Revenue & Customer Success employer: TOPdesk
Contact Detail:
TOPdesk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Account Manager - Grow Revenue & Customer Success
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, and think about how your experience aligns with their goals. Be ready to discuss how you can drive revenue and enhance customer satisfaction.
✨Tip Number 3
Show off your negotiation skills! During interviews, share specific examples of how you've successfully upsold or renewed contracts in the past. This will demonstrate your value as a potential Account Manager.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to showcase your skills and experience directly to us. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Hybrid Account Manager - Grow Revenue & Customer Success
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Account Manager role. Highlight your customer success achievements and any upselling experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about account management and how you can drive revenue and enhance customer satisfaction. Be genuine and let your personality come through.
Showcase Your Negotiation Skills: Since strong negotiation skills are key for this role, include specific examples in your application. Tell us about a time you successfully negotiated a deal or resolved a client issue – we want to see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TOPdesk
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can drive customer success and revenue growth effectively.
✨Showcase Your Negotiation Skills
Prepare specific examples of past negotiations where you successfully upsold or renewed contracts. Highlight your strategies and the outcomes to show how you can bring value to the role.
✨Emphasise Collaboration
Since the role involves working with various teams, be ready to discuss how you’ve collaborated in the past. Share stories that illustrate your ability to work both autonomously and as part of a team to enhance customer satisfaction.
✨Align with Company Values
Familiarise yourself with the company’s culture and values, especially around employee wellbeing and career development. Be prepared to discuss how these resonate with you and how you can contribute to a positive workplace environment.