At a Glance
- Tasks: Lead and scale our global webinar and virtual events programme from scratch.
- Company: Join TOPdesk, a dynamic international software company with a focus on service management.
- Benefits: Enjoy 26 days holiday, flexible working, and a generous training budget.
- Other info: Work in a multicultural team that values employee wellbeing and work-life balance.
- Why this job: Shape a global programme and make a measurable impact in a supportive environment.
- Qualifications: Experience in B2B webinars, strong project management, and excellent communication skills.
The predicted salary is between 4666 - 5400 £ per month.
- Full-time
- Compensation: GBP 4,250 - GBP 5,400 - monthly
- Company Description
TOPdesk is an international software company specializing in service management.
With over 700 colleagues across 8 countries and more than 5,000 customers worldwide, we help organizations deliver outstanding services every day.
We’re looking for a Global Webinar & Virtual Events Manager (m/f/d) to build and scale our global webinar program from the ground up.
Job Description
As our Global Webinar & Virtual Events Manager, you’ll take ownership of TOPdesk's webinar and virtual events program.
Working closely with Demand Generation, Product Marketing, Field Marketing and Commercial teams, you’ll create engaging digital experiences that generate pipeline, strengthen customer relationships and support business growth worldwide.
This is a unique opportunity to shape a global program, establish best practices and make a measurable commercial impact.
- Your Responsibilities
- Develop and execute TOPdesk's global webinar and virtual events strategy.
- Plan and deliver webinars and virtual events from concept through reporting.
- Create scalable playbooks, templates and processes for global marketing teams.
- Collaborate with Demand Generation, Product Marketing, Field Marketing and Sales to align events with marketing campaigns and commercial priorities.
- Design engaging attendee experiences and ensure a consistent brand experience across all virtual events.
- Measure performance, analyse results and continuously optimise attendance, engagement and pipeline contribution.
- Partner with Rev Ops to ensure accurate reporting and CRM integration.
- Build an on-demand content library that supports future marketing campaigns.
Qualifications
- Required experience and strengths
- Experience building or managing B2B webinar or virtual events programs, ideally within a Saa S environment.
- Strong project management skills and the ability to manage multiple projects simultaneously.
- Experience working cross-functionally with Marketing and Sales teams.
- Hands‑on experience with webinar platforms such as ON24 or similar.
- Data‑driven mindset with the ability to analyse performance and translate insights into improvements.
- Excellent communication and stakeholder management skills.
- A proactive, hands‑on mentality with the confidence to build new processes from scratch.
- Nice to have
- Experience in ITSM, enterprise software or another technical B2B industry.
- Experience with Salesforce and/or Hub Spot.
- Experience working with external agencies or production partners.
- Experience managing global or multi‑region marketing programs.
- Additional Information
What we offer
- 26 days of holiday per year, plus public holidays and your birthday off
- Workplace flexibility: a hybrid of home/office working to suit your needs
- 10 to Grow: an annual training budget equivalent to 10% of your basic salary to be used on a wide variety of training opportunities
- Generous pension scheme with company contributions up to 8%
- Enhanced parental leave
- Private health insurance options
- Cycle‑to‑work scheme and tech scheme
- 15 fully paid sick days, 5 days paid carer leave, and 2 volunteering days
- An exciting, supportive, international, and multicultural environment that prioritises employee wellbeing and a healthy work‑life balance
- The salary range for
- Manchester is
- GBP 4,250–5,000 per month, and for
- London it is
- #J-18808-Ljbffr
Global Webinar & Virtual Events Manager (m/f/d) employer: Topdesk-7
TOPdesk is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to take ownership of their projects and drive meaningful impact. With a focus on professional growth, you will have access to extensive training and development opportunities while working in a dynamic international environment that values creativity and teamwork. Join us in shaping a global program that not only enhances your career but also contributes to the success of our clients worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Global Webinar & Virtual Events Manager (m/f/d)
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Topdesk-7 and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Topdesk-7 are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Topdesk-7 on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Topdesk-7. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Global Webinar & Virtual Events Manager (m/f/d)
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Topdesk-7. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Topdesk-7:Show us that you’ve done your homework! In your application, briefly mention what you admire about Topdesk-7’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Topdesk-7
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Topdesk-7 will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Topdesk-7, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
