At a Glance
- Tasks: Support sales by translating customer needs into technical solutions and delivering impactful demonstrations.
- Company: Join Topcon Positioning Group, a leader in innovative construction and agriculture technology.
- Benefits: Remote work, travel opportunities, and a chance to shape the future of productivity tools.
- Other info: Dynamic role with significant travel and excellent career growth potential.
- Why this job: Be the technical authority that drives success in exciting projects across the UK.
- Qualifications: Experience in machine control or construction technology and strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Topcon Positioning Group is headquartered in Livermore, California, USA. We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.
Topcon Positioning UK is looking for a motivated and committed Technical Account Manager UK.
Job location: United Kingdom (remote) with availability to travel for business purposes up to 80% of working hours (4 days per week).
Job Description: The Technical Account Manager UK is responsible for translating customer requirements into technically viable, commercially compelling solutions across the construction portfolio. This role sits at the critical intersection of sales, product and delivery, ensuring:
- Solutions are correctly specified
- Value is clearly articulated
- Opportunities are technically de-risked prior to close
This role is the technical authority in the sales cycle, enabling both internal sales teams and external partners (OEMs and dealers) to win.
Core duties:
- Technical Sales Support (Dealer Execution)
- Partner with Sales, Channel Manager and OEM Key Accounts on qualified opportunities
- Lead technical discovery sessions with customers (contractors, earthworks and site teams)
- Design and validate end-to-end solutions (hardware + software + workflow)
- Build solution configurations specific to UK market and technical proposals
- Support commercial positioning with ROI justification and use-case alignment
- Customer Demonstrations & Proof of Value
- Deliver high-impact product demonstrations (on-site and remote)
- Run field trials / pilot deployments to prove value
- Translate technical capability into operational and financial outcomes
- Support conversion from Proof of Concept to commercial commitment
- OEM & Channel Enablement
- Act as a technical advisor to OEM distributors and dealer partners
- Support joint customer visits with OEM/Dealer Sales teams
- Enable partners through:
- Product training
- Application guidance
- Use-case deployment
- Ensure consistent, high quality solution positioning across the channel
- Solution Standardization & Best Practice
- Develop and maintain standard solution architectures
- Define application playbooks by segment (earthworks, highways, utilities, etc)
- Feed insights into product, pricing and GTM strategy
- Support creation of:
- ROI tools
- Demo scripts
- Technical collateral
- Actively shape opportunities in Middle of funnel (MOFU) and bottom of funnel (BOFU) stages.
- Identify and mitigate:
- Technical risks
- Compatibility issues
- Integration constraints
- Ensure pipeline quality through technical validation discipline
- Ensure clean transition from sales to delivery/support
- Capture field feedback to improve:
- Product performance
- Sales messaging
- Implementation approach
Key Interfaces:
- Internal: UK Sales Manager, Distribution Manager, Sales Managers and Technical Support
- External: OEM distributors (SMT Volvo, Hitachi, McHale Komatsu), UK dealers and contractors
Revenue Influence:
- % of closed deals supported by technical sales
- Win rate on opportunities with technical sales involvement
- Average deal size uplift
Pipeline Quality:
- % of opportunities technically validated before close
- Reduction in post-sale technical issues
Conversion Effectiveness:
- Demo to deal conversion rate
- Proof of concept to contract conversion rate
Enablement Impact:
- Number of partner enablement sessions delivered
- Partner technical competency improvement
Education and Experience:
- Experience in: Machine control / construction technology / geospatial solutions
- Strong understanding of: Earthmoving workflows, Site operations, Contractor pain points
- Ability to: Translate technical features into business value, Engage credibly with both engineers and commercial stakeholders
- B Driving License and Knowledge of the English language on conversational level
Desirable:
- Experience working with: OEM (Volvo, Hitachi, CAT, etc.), Dealer/channel networks
- Familiarity with: 3D machine control, GNSS, total stations, site positioning, Design software (such as Magnet, Autodesk, etc)
Behavioural Profile:
- Technically credible – trusted advisor in front of customers
- Commercially aware – understands deal dynamics, not just product
- Structured thinker – can break down complex problems into solutions
- Field-oriented – comfortable on-site
- Influential communicator – able to drive alignment across stakeholders
Technical Account Manager UK employer: Topcon Positioning
Topcon Positioning Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Technical Account Manager in the UK, you will enjoy the flexibility of remote work while having the opportunity to travel and engage directly with customers, enhancing your professional growth. With a strong focus on employee development and a commitment to sustainability, Topcon provides a rewarding environment where your contributions directly impact the future of construction and agriculture.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager UK
✨Tip Number 1
Get to know the company inside out! Research Topcon's products and their impact on the construction and agriculture industries. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your technical sales pitch! Since you'll be translating customer needs into solutions, make sure you can clearly articulate how Topcon's offerings can solve real-world problems. Role-play with a friend or record yourself to refine your delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider knowledge and potentially a referral, which can really boost your chances of landing that Technical Account Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Topcon team and ready to contribute to a sustainable future.
We think you need these skills to ace Technical Account Manager UK
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Account Manager role. Highlight your experience in technical sales support and any relevant projects that showcase your ability to translate customer requirements into viable solutions.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully engaged with customers and delivered high-impact demonstrations in the past.
Showcase Your Technical Knowledge:We want to see your understanding of machine control, construction technology, and geospatial solutions. Mention any relevant tools or software you’ve worked with, like GNSS or design software, to demonstrate your expertise.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Topcon.
How to prepare for a job interview at Topcon Positioning
✨Know Your Tech Inside Out
As a Technical Account Manager, you'll need to demonstrate a solid understanding of machine control and construction technology. Brush up on the specifics of the products and solutions Topcon offers, and be ready to discuss how they can solve real-world problems for customers.
✨Showcase Your Communication Skills
This role requires you to engage with both technical and commercial stakeholders. Practice explaining complex technical concepts in simple terms. Prepare examples of how you've successfully communicated value to clients in the past, especially in high-stakes situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to translate customer requirements into viable solutions. Be ready to discuss how you identified risks and ensured successful outcomes in previous roles.
✨Demonstrate Your Field Experience
Since this role involves a lot of on-site work, share your experiences from the field. Talk about how you've engaged with contractors and site teams, and highlight any specific challenges you've overcome in those environments. This will show your practical understanding of the industry.
