At a Glance
- Tasks: Manage the sales cycle from enquiry to delivery, ensuring everything runs smoothly.
- Company: Join a dynamic team in a fast-paced sales operations environment.
- Benefits: Competitive salary, supportive team culture, and opportunities for growth.
- Other info: Collaborative atmosphere with a focus on problem-solving and teamwork.
- Why this job: Be the key player who makes things happen and keeps customers happy.
- Qualifications: 3-5 years in sales operations with strong organisational and communication skills.
The predicted salary is between 30000 - 40000 € per year.
We're looking for a Sales Coordinator to join our UK Sales Operations team. You'll be the operational backbone that turns enquiries & quotes into orders, ensures accuracy across the sales cycle, and resolves issues before they elevate. If you're someone who is highly organized, thrives in a fast-paced environment, loves keeping multiple complex projects moving, and gets satisfaction from being the person who makes things happen, keep reading.
What You’ll Do
- Manage the complete sales cycle from initial customer enquiry through to final delivery and beyond, working collaboratively with your team to ensure nothing falls through the cracks.
- Order and quote management: Process orders from customers and internal teams, generate quotes through approval workflows, proactively chase follow-ups, and ensure every purchase order is handled accurately and on time to meet financial targets.
- Customer coordination: Act as the primary contact for customers on installation scheduling, order changes, tender documentation, payment queries, and technical document requests. Keep customers informed and confident throughout the process.
- Supply chain & delivery: Proactively source stock, coordinate allocations, liaise with departments on availability and shipping dates, and ensure delivery commitments are met.
- Installation coordination: Book installations with customers, schedule the right engineers (IT, equipment, or both), and make sure everyone on-site knows what's happening.
- Problem solving: Handle day-to-day issues from customers, engineers, and sales managers – returns, queries, order discrepancies, and anything else that needs sorting.
- Cross-functional liaison: Work with sales managers, finance, supply chain, technical support, and external third parties to keep operations running smoothly.
Qualifications
- 3-5 years’ experience in sales operations, order management, or commercial coordination – ideally in B2B or technical product environment, where you have managed the full order-to-delivery process.
- Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities.
- Proactive, solutions-focused mindset with a strong sense of ownership – you don't wait to be told what to do; you see what needs fixing and you handle it.
- Excellent communication skills – written and verbal, across customers, internal teams, and external partners. You can be diplomatic when needed and direct when necessary.
- Systems proficiency – comfortable with Excel, CRM platforms, and order management systems. You can learn new systems quickly and work effectively within them.
- Team player – you'll be working collaboratively with colleagues doing the same role, supporting each other during busy periods and sharing knowledge.
Sales Administrator in Newbury employer: Topcon Healthcare group
Join our dynamic UK Sales Operations team as a Sales Administrator, where you'll play a crucial role in ensuring seamless order management and customer satisfaction. We pride ourselves on fostering a collaborative work culture that values proactive problem-solving and offers ample opportunities for professional growth. With a focus on employee development and a supportive environment, we empower our team members to thrive in a fast-paced setting while enjoying the unique advantages of working in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Newbury
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to sales operations. Think about how you’d handle specific challenges, like order discrepancies or customer queries, and be ready to share your solutions.
✨Tip Number 3
Show off your organisational skills! During interviews, highlight examples of how you've managed multiple projects or resolved issues efficiently. This will demonstrate that you’re the proactive problem-solver they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Sales Administrator in Newbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales operations experience and any relevant achievements that show you can manage the full order-to-delivery process.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Sales Administrator role. Share specific examples of how you've successfully handled multiple priorities and resolved issues in previous roles.
Show Off Your Organisational Skills:In your application, emphasise your exceptional organisational skills. We want to see how you keep everything on track, especially when managing complex projects or tight deadlines.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Topcon Healthcare group
✨Know the Sales Cycle Inside Out
Make sure you understand the complete sales cycle from enquiry to delivery. Brush up on how orders are processed, quotes are generated, and how to handle customer queries. This will show that you're not just familiar with the role but also ready to jump in and make things happen.
✨Show Off Your Organisational Skills
Prepare examples of how you've managed multiple priorities in a fast-paced environment. Think of specific instances where your attention to detail made a difference. This will help demonstrate that you have the exceptional organisational skills they’re looking for.
✨Be Proactive in Problem Solving
Think of times when you've identified issues before they escalated and how you resolved them. Share these stories during the interview to highlight your proactive mindset and ownership of tasks. It’s all about showing that you don’t wait for problems to come to you!
✨Communicate Clearly and Confidently
Practice your communication skills by explaining complex ideas simply. Be prepared to discuss how you’ve liaised with different teams and customers in the past. Good communication is key in this role, so make sure you convey your thoughts clearly and effectively.
