At a Glance
- Tasks: Manage the sales cycle from enquiry to delivery, ensuring smooth operations.
- Company: Join a dynamic UK Sales Operations team in a collaborative environment.
- Benefits: Competitive salary, supportive team culture, and opportunities for growth.
- Other info: Fast-paced role with a focus on teamwork and proactive problem-solving.
- Why this job: Be the backbone of sales, solving problems and making customers happy.
- Qualifications: 3-5 years in sales operations with strong organisational and communication skills.
The predicted salary is between 30000 - 40000 € per year.
We're looking for a Sales Coordinator to join our UK Sales Operations team. You'll be the operational backbone that turns enquiries & quotes into orders, ensures accuracy across the sales cycle and resolves issues before they emerge.
What You'll Do
- Manage the complete sales cycle from initial customer enquiry through to final delivery and beyond, working collaboratively with your team to ensure nothing falls through the cracks.
- Order and quote management: Process orders from customers and internal teams, generate quotes through approval workflows, proactively chase follow‑ups, and ensure every purchase order is handled accurately and on time to meet financial targets.
- Customer coordination: Act as the primary contact for customers on installation scheduling, order changes, tender documentation, payment queries, and technical document requests. Keep customers informed and confident throughout the process.
- Supply chain & delivery: Proactively source stock, coordinate allocations, liaise with departments on availability and shipping dates, and ensure delivery commitments are met.
- Installation coordination: Book installations with customers, schedule the right engineers (IT, equipment, or both), and make sure everyone on‑site knows what’s happening.
- Problem solving: Handle day‑to‑day issues from customers, engineers, and sales managers – returns, queries, order discrepancies, and anything else that needs sorting.
- Cross‑functional liaison: Work with sales managers, finance, supply chain, technical support, and external third parties to keep operations running smoothly.
Qualifications
- 3‑5 years’ experience in sales operations, order management, or commercial coordination – ideally in a B2B or technical product environment, where you've managed the full order‑to‑delivery process.
- Exceptional organisational skills and attention to detail, with the ability to manage multiple priorities.
- Proactive, solutions‑focused mindset with a strong sense of ownership – you don’t wait to be told what to do; you see what needs fixing and handle it.
- Excellent communication skills – written and verbal, across customers, internal teams, and external partners. You can be diplomatic when needed and direct when necessary.
- Systems proficiency – comfortable with Excel, CRM platforms, and order management systems. You can learn new systems quickly and work effectively within them.
- Team player – you’ll be working collaboratively with colleagues doing the same role, supporting each other during busy periods and sharing knowledge.
- Fluent English required.
Sales Administrator in Newbury employer: Topcon Healthcare Europe
Join our dynamic UK Sales Operations team as a Sales Administrator, where you'll play a crucial role in ensuring seamless order management and customer satisfaction. We pride ourselves on fostering a collaborative work culture that values proactive problem-solving and offers ample opportunities for professional growth. With a focus on employee development and a supportive environment, we provide the perfect setting for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Newbury
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or through industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Sales Administrator role.
✨Tip Number 2
Prepare for the interview by researching the company and its products. We want you to show off your knowledge about their sales operations and how you can contribute to their success. Confidence is key!
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you had to resolve issues in previous roles. We want you to demonstrate your proactive mindset and how you handle challenges effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly!
We think you need these skills to ace Sales Administrator in Newbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Sales Administrator role. Highlight your experience in sales operations and order management, and don’t forget to showcase those exceptional organisational skills we’re after!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that demonstrate your proactive mindset and problem-solving abilities.
Show Off Your Communication Skills:Since communication is key in this role, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we want to see how you can engage with customers and colleagues alike!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Topcon Healthcare Europe
✨Know the Sales Cycle Inside Out
Make sure you understand the complete sales cycle from enquiry to delivery. Brush up on how order management works and be ready to discuss your experience with processing orders and generating quotes. This will show that you’re not just familiar with the process, but that you can handle it efficiently.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled issues in previous roles. Whether it's resolving customer queries or managing order discrepancies, having specific scenarios ready will demonstrate your proactive mindset and ability to think on your feet.
✨Communicate Like a Pro
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Be prepared to discuss how you've liaised with different teams and customers in the past, showcasing your diplomatic and direct communication style.
✨Familiarise Yourself with Relevant Systems
Get comfortable with the tools mentioned in the job description, like CRM platforms and Excel. If you have experience with specific systems, be ready to talk about how you’ve used them to streamline processes or improve efficiency in your previous roles.
