At a Glance
- Tasks: Manage the sales cycle, ensuring smooth order processing and customer coordination.
- Company: Topcon Healthcare, innovating eye health with smart technologies.
- Benefits: Join a team making a real difference in healthcare with growth opportunities.
- Other info: Collaborative environment with a focus on improving patient outcomes.
- Why this job: Be the backbone of sales operations and make an impact on patient care.
- Qualifications: 3-5 years in sales operations, strong organisational skills, and excellent communication.
The predicted salary is between 30000 - 40000 € per year.
Company Description
Topcon Healthcare sees eye health differently. Our vision is to empower providers with smart and efficient technologies for enhanced patient care. Keeping pace with the ever-changing landscape of the healthcare industry, we offer the latest integrated solutions including advanced multimodal imaging, vendor-neutral data management, and groundbreaking remote diagnostic technology. By investing in value-driven innovations, Topcon works to enable people to enjoy good health and a high quality of life.
Job Description
We're looking for a Sales Coordinator to join our UK Sales Operations team. You'll be the operational backbone that turns enquiries and quotes into orders, ensures accuracy across the sales cycle, and resolves issues before they escalate.
If you're someone who is highly organized, thrives in a fast-paced environment, loves keeping multiple complex projects moving, and gets satisfaction from being the person who makes things happen, keep reading.
What You’ll Do
- Manage the complete sales cycle from initial customer enquiry through to final delivery and beyond, working collaboratively with your team to ensure nothing falls through the cracks.
- Order and quote management: Process orders from customers and internal teams, generate quotes through approval workflows, proactively chase follow-ups, and ensure every purchase order is handled accurately and on time to meet financial targets.
- Customer coordination: Act as the primary contact for customers on installation scheduling, order changes, tender documentation, payment queries, and technical document requests. Keep customers informed and confident throughout the process.
- Supply chain & delivery: Proactively source stock, coordinate allocations, liaise with departments on availability and shipping dates, and ensure delivery commitments are met.
- Installation coordination: Book installations with customers, schedule the right engineers (IT, equipment, or both), and make sure everyone on-site knows what's happening.
- Problem solving: Handle day-to-day issues from customers, engineers, and sales managers – returns, queries, order discrepancies, and anything else that needs sorting.
- Cross-functional liaison: Work with sales managers, finance, supply chain, technical support, and external third parties to keep operations running smoothly.
Qualifications
What You Bring
- 3-5 years' experience in sales operations, order management, or commercial coordination – ideally in B2B or technical product environment, where you have managed the full order-to-delivery process.
- Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities.
- Proactive, solutions-focused mindset with a strong sense of ownership – you don't wait to be told what to do; you see what needs fixing and you handle it.
- Excellent communication skills – written and verbal, across customers, internal teams, and external partners. You can be diplomatic when needed and direct when necessary.
- Systems proficiency – comfortable with Excel, CRM platforms, and order management systems. You can learn new systems quickly and work effectively within them.
- Team player – you'll be working collaboratively with colleagues doing the same role, supporting each other during busy periods and sharing knowledge.
- Fluent English required.
Additional Information
Join Topcon
Join a company that's making a real difference in eye health globally. Our diagnostic equipment helps clinicians detect and treat eye conditions earlier, improving patient outcomes every day.
You’ll be part of an established sales operations team where your contribution directly impacts how effectively we serve hospitals, clinics, and healthcare providers across the UK.
Ready to join us? We'd love to hear from you. Apply now and send your CV and a brief motivation letter.
Sales Administrator in Newbury employer: Topcon Europe Medical
Topcon Healthcare is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work culture. As a Sales Administrator, you will play a crucial role in enhancing patient care through innovative technologies while enjoying a collaborative environment that values your contributions and encourages proactive problem-solving. With opportunities to engage with various departments and make a tangible impact on healthcare delivery across the UK, Topcon offers a rewarding career path for those passionate about making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Newbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us at Topcon. It shows initiative and interest in being part of our team.
We think you need these skills to ace Sales Administrator in Newbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales operations experience and any relevant achievements that show you can manage the full order-to-delivery process.
Craft a Compelling Motivation Letter:Your motivation letter is your chance to shine! Explain why you're excited about the Sales Administrator role at Topcon and how your proactive, solutions-focused mindset aligns with our mission to enhance patient care.
Show Off Your Organisational Skills:Since this role requires exceptional organisational skills, give examples in your application of how you've successfully managed multiple priorities in fast-paced environments. We want to see how you make things happen!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Topcon Europe Medical
✨Know the Company Inside Out
Before your interview, take some time to research Topcon Healthcare. Understand their mission, values, and the technologies they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As a Sales Administrator, being organised is key. Prepare examples from your past experience where you successfully managed multiple projects or resolved issues proactively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you've handled challenges in previous roles. Think of specific instances where you identified a problem and took the initiative to resolve it. Highlight your solutions-focused mindset and how it benefited your team or customers.
✨Practice Your Communication Skills
Since you'll be liaising with various stakeholders, practice articulating your thoughts clearly and diplomatically. Consider doing mock interviews with a friend or using online resources to refine your verbal and written communication skills.
