At a Glance
- Tasks: Manage the sales cycle, ensuring orders are processed accurately and on time.
- Company: Join a dynamic UK Sales Operations team in a fast-paced environment.
- Benefits: Competitive salary, supportive team culture, and opportunities for growth.
- Other info: Collaborative atmosphere with a focus on problem-solving and teamwork.
- Why this job: Be the key player who makes things happen and keeps customers happy.
- Qualifications: 3-5 years in sales operations with strong organisational and communication skills.
The predicted salary is between 30000 - 40000 € per year.
We're looking for a Sales Coordinator to join our UK Sales Operations team. You'll be the operational backbone that turns enquiries & quotes into orders, ensures accuracy across the sales cycle and resolves issues before they elevate. If you're someone who is highly organized, thrives in a fast-paced environment, loves keeping multiple complex projects moving, and gets satisfaction from being the person who makes things happen, keep reading.
What You’ll Do
- Manage the complete sales cycle from initial customer enquiry through to final delivery and beyond, working collaboratively with your team to ensure nothing falls through the cracks.
- Order and quote management: Process orders from customers and internal teams, generate quotes through approval workflows, proactively chase follow-ups, and ensure every purchase order is handled accurately and on time to meet financial targets.
- Customer coordination: Act as the primary contact for customers on installation scheduling, order changes, tender documentation, payment queries, and technical document requests. You'll keep customers informed and confident throughout the process.
- Supply chain & delivery: Proactively source stock, coordinate allocations, liaise with departments on availability and shipping dates, and ensure delivery commitments are met.
- Installation coordination: Book installations with customers, schedule the right engineers (IT, equipment, or both), and make sure everyone on-site knows what's happening.
- Problem solving: Handle day-to-day issues from customers, engineers, and sales managers – returns, queries, order discrepancies, and anything else that needs sorting.
- Cross-functional liaison: Work with sales managers, finance, supply chain, technical support, and external third parties to keep operations running smoothly.
Qualifications
- 3-5 years’ experience in sales operations, order management, or commercial coordination – ideally in B2B or technical product environment, where you have managed the full order-to-delivery process.
- Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities.
- Proactive, solutions-focused mindset with a strong sense of ownership – you don't wait to be told what to do; you see what needs fixing and you handle it.
- Excellent communication skills – written and verbal, across customers, internal teams, and external partners. You can be diplomatic when needed and direct when necessary.
- Systems proficiency – comfortable with Excel, CRM platforms, and order management systems. You can learn new systems quickly and work effectively within them.
- Team player – you'll be working collaboratively with colleagues doing the same role, supporting each other during busy periods and sharing knowledge.
Sales Administrator in Newbury employer: Topco
Join our dynamic UK Sales Operations team as a Sales Administrator, where your organisational prowess and proactive mindset will be valued in a fast-paced environment. We pride ourselves on fostering a collaborative work culture that encourages employee growth through continuous learning and development opportunities, ensuring you thrive while making a meaningful impact on our customers' experiences. With competitive benefits and a supportive team atmosphere, this role offers a unique chance to be at the heart of our operations, driving success and satisfaction for both clients and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Newbury
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or through industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to sales operations. Think about how you’ve handled complex projects in the past and be ready to share those stories!
✨Tip Number 3
Show off your organisational skills during the interview! Bring a portfolio of your past work, including examples of order management or customer coordination that highlight your attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales Administrator in Newbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales operations experience and any relevant achievements that show you can manage the full order-to-delivery process.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Sales Administrator role. Share specific examples of how you've successfully handled multiple priorities and resolved issues in previous roles.
Show Off Your Communication Skills:Since excellent communication is key, ensure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Topco
✨Know the Sales Cycle Inside Out
Make sure you understand the complete sales cycle from enquiry to delivery. Familiarise yourself with common challenges and solutions in order management, as this will show your potential employer that you're proactive and ready to tackle issues head-on.
✨Show Off Your Organisational Skills
Prepare examples of how you've managed multiple priorities in a fast-paced environment. Use specific instances where your attention to detail made a difference, as this aligns perfectly with what they're looking for in a Sales Administrator.
✨Communicate Like a Pro
Practice your communication skills before the interview. Be ready to discuss how you've effectively liaised with customers and internal teams in the past. Highlight your ability to be both diplomatic and direct, depending on the situation.
✨Demonstrate Your Problem-Solving Mindset
Think of scenarios where you've resolved issues quickly and efficiently. Share these stories during your interview to illustrate your proactive approach and ownership of tasks, which are key traits for this role.
