At a Glance
- Tasks: Manage luxury villa enquiries and convert them into unforgettable bookings.
- Company: Join Top Villas, a leading luxury villa rental company with global reach.
- Benefits: Base salary plus uncapped commission, realistic OTE of £40,000–£50,000+.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Build a rewarding career in luxury travel sales with strong earning potential.
- Qualifications: Sales experience in travel, hospitality, or customer-facing roles is essential.
The predicted salary is between 40000 - 50000 £ per year.
£28,000 base salary + uncapped commission | Realistic OTE £40,000–£50,000+ Full-time | Permanent Office-based near Canterbury
Top Villas is one of the world’s leading luxury villa rental companies, offering more than 20,000 exceptional homes across 150 sought-after destinations worldwide. As we continue to grow, we’re looking for a commercially driven Luxury Villa Sales Consultant to join our team. This is a fantastic opportunity for a confident, relationship-led salesperson who enjoys converting high-quality enquiries, delivering exceptional service and helping clients book unforgettable luxury travel experiences.
If you have a background in sales, travel, hospitality or another consultative customer-facing environment and you’re motivated by targets and earning potential we’d love to hear from you. Our consultants work with clients by phone, email and live chat to understand their travel plans, recommend the right villas and convert enquiries into bookings. For the right person, this is a genuine opportunity to build a rewarding career in luxury travel sales with uncapped commission and strong earning potential.
The role
As a Luxury Villa Sales Consultant, you’ll manage villa rental enquiries from new and existing clients, guiding them through the booking process from first enquiry to confirmed stay. You’ll combine outstanding customer service with a commercial mindset, building trust, understanding client needs and converting enquiries into high-value bookings. You’ll work closely with our US sales team, use our CRM system to manage leads effectively and play an important role in driving revenue, repeat business and customer retention.
Key responsibilities
- Manage inbound villa rental enquiries via phone, email and live chat
- Build strong relationships with clients and deliver a highly personalised sales experience
- Understand client requirements and recommend tailored villa stays based on their needs
- Convert enquiries into bookings while working towards individual sales and conversion targets
- Maximise opportunities for repeat business and customer retention
- Keep CRM records up to date, manage follow-ups and capture valuable customer insights
- Collaborate with colleagues across the UK and US sales teams to deliver an exceptional customer journey
- Maintain excellent product knowledge across destinations, villas and client preferences
What we’re looking for
We’re looking for someone who is confident, organised and commercially minded, with a genuine passion for delivering exceptional service and achieving results.
Essential
- Experience in a sales, travel sales, reservations, hospitality or other customer-facing commercial role
- Strong communication skills, both written and verbal
- Confidence building relationships with clients and handling enquiries over the phone, email and live chat
- A target-driven mindset and motivation to achieve sales and conversion goals
- Strong organisational skills, attention to detail and the ability to manage multiple enquiries at once
- A professional, polished and customer-focused approach
- Availability to work a rota that includes one weekend day per week
Desirable
- Experience in luxury travel, villa rentals, hospitality, reservations or high-end customer service
- Experience using a CRM system
- Consultative sales or upselling experience
Luxury Villa Sales Consultant in Kent employer: Top Villas
Top Villas is an exceptional employer, offering a vibrant work culture that thrives on collaboration and innovation in the luxury travel sector. With a competitive base salary and uncapped commission structure, employees are empowered to achieve their financial goals while enjoying comprehensive training and growth opportunities within a supportive team environment. Located near Canterbury, our office provides a dynamic setting where passionate individuals can turn their love for travel into a rewarding career, all while delivering unforgettable experiences to clients.
