At a Glance
- Tasks: Help clients book unforgettable luxury travel experiences and manage villa rental enquiries.
- Company: Join Top Villas, a leading luxury villa rental company with a global presence.
- Benefits: Base salary of £28,000 plus uncapped commission and extensive training.
- Other info: Beautiful office near Canterbury and opportunities for travel on familiarisation trips.
- Why this job: Combine your passion for travel with strong earning potential in luxury sales.
- Qualifications: Experience in sales or customer-facing roles, with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Top Villas is one of the world’s leading luxury villa rental companies, offering more than 20,000 exceptional homes across 150 sought-after destinations worldwide. As we continue to grow, we’re looking for a commercially driven Luxury Villa Sales Consultant to join our team. This is a fantastic opportunity for a confident, relationship-led salesperson who enjoys converting high-quality enquiries, delivering exceptional service and helping clients book unforgettable luxury travel experiences.
If you have a background in sales, travel, hospitality or another consultative customer-facing environment and you’re motivated by targets and earning potential we’d love to hear from you. Our consultants work with clients by phone, email and live chat to understand their travel plans, recommend the right villas and convert enquiries into bookings. For the right person, this is a genuine opportunity to build a rewarding career in luxury travel sales with uncapped commission and strong earning potential.
The role
As a Luxury Villa Sales Consultant, you’ll manage villa rental enquiries from new and existing clients, guiding them through the booking process from first enquiry to confirmed stay. You’ll combine outstanding customer service with a commercial mindset, building trust, understanding client needs and converting enquiries into high-value bookings. You’ll work closely with our US sales team, use our CRM system to manage leads effectively and play an important role in driving revenue, repeat business and customer retention.
Key responsibilities
- Manage inbound villa rental enquiries via phone, email and live chat
- Build strong relationships with clients and deliver a highly personalised sales experience
- Understand client requirements and recommend tailored villa stays based on their needs
- Convert enquiries into bookings while working towards individual sales and conversion targets
- Maximise opportunities for repeat business and customer retention
- Keep CRM records up to date, manage follow-ups and capture valuable customer insights
- Collaborate with colleagues across the UK and US sales teams to deliver an exceptional customer journey
- Maintain excellent product knowledge across destinations, villas and client preferences
What we’re looking for
- Someone who is confident, organised and commercially minded, with a genuine passion for delivering exceptional service and achieving results
- Experience in a sales, travel sales, reservations, hospitality or other customer-facing commercial role
- Strong communication skills, both written and verbal
- Confidence building relationships with clients and handling enquiries over the phone, email and live chat
- A target-driven mindset and motivation to achieve sales and conversion goals
- Strong organisational skills, attention to detail and the ability to manage multiple enquiries at once
- A professional, polished and customer-focused approach
- Availability to work a rota that includes one weekend day per week
- Experience in luxury travel, villa rentals, hospitality, reservations or high-end customer service
- Experience using a CRM system
- Consultative sales or upselling experience
Salary & benefits
- £28,000 base salary + uncapped commission
- Realistic OTE of £40,000–£50,000+, depending on performance and experience
- Extensive training and support to help you succeed
- Access to high-tech sales tools and systems
- Opportunity to work with a premium global travel brand
- Beautiful office setting in a country house near Canterbury
- Opportunities to travel on destination familiarisation trips
Working hours
This is a full-time role based near Canterbury. Because many of our clients are based in the USA, some shifts will include later finishes. These are planned in advance as part of the rota. The role also includes working one weekend day per week.
If you’re looking for a role where you can combine a passion for travel with strong earning potential in a fast-paced, luxury sales environment, we’d love to hear from you.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Villa Sales Consultant in England
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Luxury Villa Sales Consultant at Top Villas, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Top Villas. Tailor your message to explain why you’re drawn to them and how you can contribute as a Luxury Villa Sales Consultant. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Luxury Villa Sales Consultant in England
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Top Villas:When writing your cover letter, make sure to tailor your message specifically for Top Villas. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Top Villas
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Top Villas that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Top Villas that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Top Villas’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
