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- Tasks: Plan and coordinate road transport of goods across Europe, ensuring timely delivery.
- Company: Join a leading freight forwarder in a dynamic Leeds office.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Why this job: Be the key player in logistics, making a real difference in customer satisfaction.
- Qualifications: 2-3 years in road freight forwarding and strong organisational skills required.
- Other info: Fast-paced role with opportunities to develop your logistics expertise.
The predicted salary is between 28800 - 43200 £ per year.
Our client, a freight forwarder is looking for a European Road Freight Operator to join their office in Leeds.
Role Purpose
To plan, coordinate, and execute the transportation of goods by road, ensuring compliance with customer requirements, legal obligations, and company standards. The role ensures efficient, cost-effective, and timely delivery of consignments while maintaining high levels of customer satisfaction and operational control.
Key Responsibilities
- Freight Coordination & Operations
- Arrange domestic and international road transport of goods.
- Plan and schedule shipments in coordination with carriers, drivers, and warehouse teams.
- Prepare and verify transport documentation (CMR, delivery notes, packing lists, etc.).
- Monitor shipment progress and proactively resolve delivery or routing issues.
- Ensure compliance with road transport regulations, ADR requirements, and company safety policies.
- Manage booking confirmations, pick-up/delivery instructions, and load plans.
- Customer Service & Communication
- Act as the main contact point for assigned customers.
- Provide shipment updates, ETAs, and resolve transport-related queries.
- Handle complaints and service deviations professionally.
- Maintain a high level of customer satisfaction and service reliability.
- Cost Control & Carrier Management
- Obtain freight quotations and negotiate rates with hauliers and subcontractors.
- Verify and approve supplier invoices in line with agreed tariffs.
- Ensure profitability and cost efficiency for each consignment.
- Documentation & Compliance
- Ensure all shipments have the correct transport and customs documents.
- Maintain records in line with ISO, and internal compliance requirements.
- Verify cargo details against customer instructions and legal requirements.
- Support export/import customs clearance procedures when applicable.
Qualifications & Experience
- Minimum 2–3 years of experience in road freight forwarding or logistics.
- Knowledge of EU transport regulations, incoterms, ADR, and customs procedures.
- Strong organizational, communication, and problem-solving skills.
- Proficiency in logistics systems (TMS, ERP) and Microsoft Office.
- Ability to work under pressure and manage multiple shipments simultaneously.
European Road Freight Operator in Leeds employer: Top Talent Recruit
Contact Detail:
Top Talent Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Road Freight Operator in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry through LinkedIn or local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially in freight coordination and customer service.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your skills and experiences. Focus on how you can contribute to efficient and cost-effective operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged.
We think you need these skills to ace European Road Freight Operator in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the European Road Freight Operator role. Highlight your experience in road freight forwarding, logistics, and any relevant qualifications that match the job description.
Showcase Your Skills: Don’t forget to showcase your strong organisational and communication skills. Use specific examples from your past experiences to demonstrate how you've successfully managed shipments or resolved issues.
Be Clear and Concise: When writing your cover letter, be clear and concise. Address how you meet the key responsibilities and qualifications listed in the job description, and keep it engaging to grab our attention!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with our team!
How to prepare for a job interview at Top Talent Recruit
✨Know Your Freight Forwarding Basics
Brush up on your knowledge of EU transport regulations, incoterms, and ADR requirements. Being able to discuss these topics confidently will show that you understand the industry and can navigate the complexities of road freight operations.
✨Demonstrate Your Organisational Skills
Prepare examples from your past experience where you successfully coordinated shipments or resolved delivery issues. Highlight how you managed multiple tasks under pressure, as this role requires strong organisational skills.
✨Showcase Your Customer Service Savvy
Be ready to discuss how you've handled customer queries or complaints in the past. Emphasise your communication skills and ability to maintain high levels of customer satisfaction, which is crucial for this position.
✨Familiarise Yourself with Logistics Systems
If you have experience with TMS or ERP systems, make sure to mention it. If not, do a bit of research on common logistics software. Showing that you're tech-savvy can give you an edge in the interview.
