At a Glance
- Tasks: Manage end-to-end freight forwarding activities and ensure compliance with strict SOPs.
- Company: Dynamic freight forwarding company based in Hull, focused on customer service.
- Benefits: Competitive salary, supportive team environment, and opportunities for career growth.
- Why this job: Join a fast-paced industry and make a difference in logistics and customer satisfaction.
- Qualifications: Experience in freight forwarding and strong communication skills are essential.
- Other info: Collaborative team culture with a focus on professional development.
The predicted salary is between 24000 - 36000 £ per year.
Our client, a freight forwarder, is looking for a General Freight Forwarder to join their office in Hull.
- Completion of end-to-end forwarding activities as the individual role requires.
- Follow strict and time sensitive SOPs/KPIs to ensure compliance.
- Work closely with internal and external customers.
- Focus on customer service.
- Use of Cargo Wise / MS Office as requested.
- Ensure invoicing, job costing, and milestones are updated within the required timeframe.
- Month end department compliance.
- Customs Entries.
- Cost control.
- Assist team colleagues where required.
- Ensure all reports, including internal and customer specific, are completed within the deadline.
- Resolve queries from customers and suppliers.
Freight Forwarder in Hull employer: Top Talent Recruit
Contact Detail:
Top Talent Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder in Hull
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Cargo Wise and MS Office. Be ready to discuss how you've handled end-to-end forwarding activities in the past, and don’t forget to highlight your customer service skills!
✨Tip Number 3
Showcase your problem-solving abilities! Think of examples where you've resolved queries from customers or suppliers effectively. This will demonstrate your capability to handle the fast-paced environment of freight forwarding.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Freight Forwarder in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Forwarder role. Highlight your experience with end-to-end forwarding activities and any relevant software like Cargo Wise. We want to see how your skills match what we're looking for!
Showcase Customer Service Skills: Since customer service is key in this role, don’t forget to mention any previous experiences where you’ve gone above and beyond for clients. We love seeing candidates who understand the importance of keeping customers happy!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, especially when it comes to deadlines and compliance.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Top Talent Recruit
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of end-to-end forwarding activities. Understand the key processes involved, such as customs entries and invoicing, so you can confidently discuss how you would handle these tasks in the role.
✨Familiarise Yourself with Cargo Wise
Since the job involves using Cargo Wise, it’s a good idea to get familiar with this software before the interview. If you have experience with it, be ready to share specific examples of how you've used it to improve efficiency or resolve issues.
✨Emphasise Customer Service Skills
Customer service is crucial in this role, so think of examples where you've gone above and beyond for a customer. Be prepared to discuss how you handle queries and resolve conflicts, showcasing your ability to maintain strong relationships.
✨Prepare for Compliance Questions
Given the importance of following SOPs and KPIs, expect questions about compliance. Prepare to explain how you ensure adherence to regulations and deadlines, and share any experiences where you successfully managed compliance challenges.