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- Tasks: Plan and coordinate road transport of goods across Europe, ensuring timely delivery.
- Company: Dynamic freight forwarder based in Leeds with a focus on customer satisfaction.
- Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
- Why this job: Join a fast-paced industry and make a real impact on logistics operations.
- Qualifications: 2-3 years in road freight forwarding and strong organisational skills required.
- Other info: Exciting role with opportunities to develop your skills in a thriving sector.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a freight forwarder is looking for a European Road Freight Operator to join their office in Leeds.
Role Purpose
To plan, coordinate, and execute the transportation of goods by road, ensuring compliance with customer requirements, legal obligations, and company standards. The role ensures efficient, cost-effective, and timely delivery of consignments while maintaining high levels of customer satisfaction and operational control.
Key Responsibilities
- Freight Coordination & Operations
- Arrange domestic and international road transport of goods.
- Plan and schedule shipments in coordination with carriers, drivers, and warehouse teams.
- Prepare and verify transport documentation (CMR, delivery notes, packing lists, etc.).
- Monitor shipment progress and proactively resolve delivery or routing issues.
- Ensure compliance with road transport regulations, ADR requirements, and company safety policies.
- Manage booking confirmations, pick-up/delivery instructions, and load plans.
- Act as the main contact point for assigned customers.
- Provide shipment updates, ETAs, and resolve transport-related queries.
- Handle complaints and service deviations professionally.
- Maintain a high level of customer satisfaction and service reliability.
- Obtain freight quotations and negotiate rates with hauliers and subcontractors.
- Verify and approve supplier invoices in line with agreed tariffs.
- Ensure profitability and cost efficiency for each consignment.
- Ensure all shipments have the correct transport and customs documents.
- Maintain records in line with ISO, and internal compliance requirements.
- Verify cargo details against customer instructions and legal requirements.
- Support export/import customs clearance procedures when applicable.
Qualifications & Experience
- Minimum 2–3 years of experience in road freight forwarding or logistics.
- Knowledge of EU transport regulations, incoterms, ADR, and customs procedures.
- Strong organizational, communication, and problem-solving skills.
- Proficiency in logistics systems (TMS, ERP) and Microsoft Office.
- Ability to work under pressure and manage multiple shipments simultaneously.
European Road Freight Operator employer: Top Talent Recruit
Contact Detail:
Top Talent Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Road Freight Operator
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of EU transport regulations and logistics systems. Be ready to discuss how you've handled challenges in past roles, especially around customer service and compliance.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've resolved delivery issues or improved operational efficiency. This will demonstrate your value as a European Road Freight Operator.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace European Road Freight Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the European Road Freight Operator role. Highlight your experience in freight forwarding, logistics, and any relevant regulations you know. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about road freight and how your previous experiences make you a great fit for our team. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully resolved issues in logistics or customer service. We value those who can think on their feet and keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Top Talent Recruit
✨Know Your Freight Forwarding Basics
Brush up on your knowledge of road freight forwarding, especially EU transport regulations and customs procedures. Being able to discuss these topics confidently will show that you’re well-prepared and understand the industry.
✨Demonstrate Your Organisational Skills
Prepare examples from your past experience where you successfully coordinated shipments or resolved delivery issues. Highlight how you managed multiple tasks under pressure, as this role requires strong organisational skills.
✨Showcase Your Customer Service Savvy
Be ready to discuss how you've handled customer queries or complaints in the past. Emphasise your communication skills and how you maintain high levels of customer satisfaction, which is crucial for this position.
✨Familiarise Yourself with Logistics Systems
If you have experience with logistics systems like TMS or ERP, make sure to mention it. If not, do a bit of research to understand how these systems work, as it will demonstrate your willingness to learn and adapt.
