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- Tasks: Manage end-to-end freight forwarding activities and ensure compliance with strict SOPs.
- Company: Dynamic freight forwarding company based in Hull, focused on customer service.
- Benefits: Competitive salary, supportive team environment, and opportunities for career growth.
- Why this job: Join a fast-paced industry and build strong relationships with customers and suppliers.
- Qualifications: Experience in freight forwarding and strong communication skills are essential.
- Other info: Collaborative workplace with a focus on best practices and continuous improvement.
The predicted salary is between 30000 - 42000 £ per year.
Our client, a freight forwarder, is looking for a General Freight Forwarder to join their office in Hull.
- Completion of end-to-end forwarding activities as the individual role requires.
- Follow strict and time sensitive SOPs/KPIs to ensure compliance.
- Work closely with internal and external customers.
- Focus on customer service.
- Use of Cargo Wise / MS Office as requested.
- Ensure invoicing, job costing, and milestones are updated within the required timeframe.
- Month end department compliance.
- Customs Entries.
- Cost control.
- Assist team colleagues where required.
- Ensure all reports, including internal and customer specific, are completed within the deadline.
- Resolve queries from customers and suppliers.
- Ensure Best Practice models are adopted.
- Work closely with the Operations Manager for internal and external rates reviews.
- Remain in contact with customers and suppliers to maintain relationships.
- Take part in customer reviews when required to build up visibility and relationships with customers.
- Assist sales and management with customer development.
- Maintain clean desk policy.
- Operate within the company's QA system.
- Any other tasks as directed by their supervisor or Line Manager.
Freight Forwarder in Hull employer: TOP TALENT RECRUIT LTD
Contact Detail:
TOP TALENT RECRUIT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder in Hull
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Knowing their SOPs and KPIs will show you're serious about the role and ready to hit the ground running.
✨Tip Number 3
Showcase your customer service skills during interviews. Share examples of how you've resolved queries or built relationships with clients, as this is key in the freight forwarding world.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re keen on joining our team.
We think you need these skills to ace Freight Forwarder in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Forwarder role. Highlight your experience with end-to-end forwarding activities and any relevant software like Cargo Wise. We want to see how your skills match what we're looking for!
Showcase Customer Service Skills: Since customer service is key in this role, don’t forget to mention any previous experiences where you’ve excelled in maintaining relationships with clients. We love seeing candidates who can keep our customers happy!
Be Detail-Oriented: Pay attention to detail in your application. Mention your ability to follow strict SOPs/KPIs and how you ensure compliance. This shows us that you understand the importance of accuracy in freight forwarding.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TOP TALENT RECRUIT LTD
✨Know Your Freight Forwarding Basics
Make sure you brush up on the fundamentals of freight forwarding. Understand the end-to-end process, including customs entries and invoicing. Being able to discuss these topics confidently will show that you're serious about the role.
✨Familiarise Yourself with Cargo Wise
Since the job involves using Cargo Wise, it’s a good idea to get familiar with the software if you haven't already. Even if you don’t have direct experience, knowing its functionalities can help you stand out as someone who is proactive and eager to learn.
✨Emphasise Customer Service Skills
Customer service is key in this role, so be ready to share examples of how you've successfully managed customer relationships in the past. Highlight your ability to resolve queries and maintain strong connections with clients and suppliers.
✨Prepare for Teamwork Questions
This position requires collaboration with colleagues and management, so expect questions about teamwork. Think of specific instances where you’ve assisted team members or contributed to a group project, and be ready to discuss how you can support others in this new role.