Our client, a freight forwarder is looking for an Ocean Import Operator to join their office in Thurrock.
Role Overview We are seeking an experienced and detail-oriented Import Operator to handle sea freight import shipments from start to finish. The ideal candidate will have at least 2 years of experience in sea imports (both FCL and LCL), with a strong understanding of customs clearance processes and excellent customer service skills. While sea freight is the primary focus, experience in air and road imports is an advantage.
Key Responsibilities
- Shipment Management: Handle sea import bookings from initial booking to completion.
- Agent Liaison: Coordinate with overseas agents regarding bookings, schedules, and documentation queries.
- Customer Care: Keep customers updated throughout the booking process, proactively advising of changes to vessels and ETAs.
- Delivery Coordination: Compare haulage costs and arrange final deliveries once cargo has arrived and been devanned.
- Customs Clearance: Prepare / process instructions for customs entries, including checking documentation, verifying commodity codes, and understanding different customs methods.
- Quoting & Pricing: On occasion, quote shipments to support colleagues during annual leave. (Basic pricing knowledge is preferred, though full training is provided).
Required Skills & Competencies
- Freight Knowledge: Proven experience handling both FCL and LCL shipments and a strong understanding of broader logistics processes and procedures.
- Customs Expertise: Clear understanding of what is required to process customs entries, check paperwork, and navigate different methods of customs clearance.
- Incoterms: Good understanding of Incoterms and their commercial application.
- Tech Literacy: Proficient in Microsoft Office suite (specifically Excel and Word).
- Attention to Detail: Checking documentation in a timely manner and raising concerns or queries promptly.
- Communication: Ability to communicate with confidence and clarity (both emails and telephone).
- Work Ethic: Ability to work independently to meet documentation deadlines, while remaining a collaborative team player.
Ocean Import Operator in Grays employer: Top Talent Recruit Careers
Join a dynamic freight forwarding company in London that values its employees and fosters a supportive work culture. As a part-time Accounts Assistant, you'll benefit from flexible working hours, opportunities for professional growth, and a collaborative environment where your contributions are recognised. This role not only allows you to enhance your skills in SAGE and Excel but also offers a chance to be part of a team that prioritises employee well-being and development.
Contact Details:
Top Talent Recruit Careers Recruitment Team
