Our client, a freight forwarder is looking for a Customer Service and Business Development Coordinator to join their office in Basildon.
We are looking for an enthusiastic and career-focused Customer Service & Business Development Coordinator to join our growing team. This role would suit someone with strong customer service experience who enjoys building relationships and supporting business growth.
The successful candidate will be responsible for managing customer quotations, following up on pricing opportunities, and maintaining communication with customers via email and telephone. They will also manage a shared mailbox, ensuring enquiries are allocated and actioned efficiently while delivering a high level of customer service.
In addition, the role will support management with identifying potential customer leads to help grow our client base. Responsibilities will include creating customer rate cards, maintaining client-specific spreadsheets, and assisting with various administrative and sales support activities.
Cross-training with other departments will be required to provide support during holiday periods and to develop a broader understanding of the business. Full training will be provided for all aspects of the role.
Key Requirements
• Previous customer service experience.
• Strong communication skills, both written and verbal.
• Organised with good attention to detail.
• Confident using Microsoft Office and spreadsheets.
• Proactive approach with an interest in business development.
• Enthusiastic, motivated, and looking to build a long-term career.
This position offers excellent development opportunities for the right individual, with a strong focus on training, growth, and internal progression
Customer Service and Business Development Executive in Basildon employer: Top Talent Recruit Careers
Join a dynamic freight forwarding company in London that values its employees and fosters a supportive work culture. As a part-time Accounts Assistant, you'll benefit from flexible working hours, opportunities for professional growth, and a collaborative environment where your contributions are recognised. This role not only allows you to enhance your skills in SAGE and Excel but also offers a chance to be part of a team that prioritises employee well-being and development.
Contact Details:
Top Talent Recruit Careers Recruitment Team
