At a Glance
- Tasks: Ensure smooth travel operations and provide top-notch customer care.
- Company: Reputable travel business known for its excellent service.
- Benefits: Competitive salary, travel perks, and a supportive team environment.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make travel experiences unforgettable for customers.
- Qualifications: Experience in the travel industry and strong customer service skills.
The predicted salary is between 25650 - 31350 £ per year.
Top Recruit is working with a well-established and well-respected travel business to recruit a Travel Operations & Customer Care Executive. We’re looking for an experienced travel professional with excellent attention to detail and a strong focus on customer service.
Key responsibilities:
- Check bookings before confirmation, invoicing and ticketing
- Prepare accurate travel documentation and invoices
- Resolve booking and documentation queries
- Support the Customer Service team with post-travel issues
- Help improve quality control and customer processes
About you:
- Travel industry experience
- Excellent attention to detail and organisation
- Strong customer service skills
- Able to prioritise and meet deadlines
- Calm, professional and confident under pressure
- Proactive team player with good problem-solving skills
Customer Care Executive in Manchester employer: Top Recruit
Join a prestigious boutique travel business that prides itself on delivering exceptional, high-touch experiences for VIP clients. With a strong focus on employee growth and a collaborative work culture, we offer comprehensive training and support to help you excel in managing complex leisure and event travel for high-net-worth individuals. Experience the unique advantage of working in a luxury environment where your passion for exceptional service is celebrated and rewarded.
