At a Glance
- Tasks: Provide top-notch customer care and support administrative tasks in a dynamic logistics environment.
- Company: Exciting logistics company with a focus on teamwork and customer service.
- Benefits: Competitive pay, free parking, and a supportive team atmosphere.
- Other info: Temp to perm position with opportunities for growth and development.
- Why this job: Join a fast-paced team and make a real difference in logistics operations.
- Qualifications: Strong ICT skills, excellent customer service, and a proactive attitude.
The predicted salary is between 36000 - 38000 £ per year.
Top Jobs Group is looking to appoint a full-time Traffic Clerk/Administrator for an exciting logistics company based in Dartford Crossing. Temp to Perm £17.49 per hour – umbrella rate (includes employer's NI, apprenticeship levy, and holiday pay).
Working Hours:
- Tuesday to Friday – 1:30pm to 9:30pm
- Saturday – 10am to 5pm
Responsibilities:
- Answer incoming calls and provide the first line of customer care to customers and delivery crews.
- Make outbound calls to customers.
- Maintain an accurate filing system for all relevant company documentation and reporting.
- Support and cover administrative tasks for other departments when required.
- Maintain the depot and office environment, order stationery, and ensure the office is kept safe and hygienic.
- Perform any other administration tasks required.
- Work as part of a small team in a fast‑paced environment.
- Use strong ICT skills and communicate with a wide range of people.
Experience and Skills:
- Professional appearance and attitude at all times.
- Proactive and supportive team player.
- Excellent computer skills.
- Excellent customer service skills.
- Experience in planning work for a fleet of vehicles is useful but not essential.
- Hold a driving licence and have access to a car for work purposes.
Benefits:
- Free parking.
Top Jobs Group Ltd is an Equal Opportunities Employer.
Transport Administrator / Traffic Clerk in Stone employer: TOP JOBS GROUP LTD
Top Jobs Group is an excellent employer, offering a supportive work culture where teamwork and proactive communication are valued. Located in the vibrant Dartford Crossing area, employees benefit from free parking and a flexible temp-to-perm role that encourages professional growth and development within the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Administrator / Traffic Clerk in Stone
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them during interviews.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, role-play common scenarios with a friend. This will help you feel more confident when answering calls and dealing with customers.
✨Tip Number 3
Show off your ICT skills! Be ready to discuss your experience with different software or systems. If you’ve got any examples of how you’ve used tech to improve processes, bring those up!
✨Tip Number 4
Be proactive! If you see an opportunity to help out in other departments or suggest improvements, don’t hesitate to share your ideas. This shows you're a team player and ready to contribute beyond just your role.
We think you need these skills to ace Transport Administrator / Traffic Clerk in Stone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Transport Administrator. Highlight any relevant experience, especially in customer service and administration, as these are key for us in this fast-paced environment.
Show Off Your ICT Skills:Since strong ICT skills are a must, don’t forget to mention any specific software or tools you’re familiar with. We love seeing candidates who can hit the ground running!
Be Professional:Remember, a professional appearance and attitude go a long way. Even in your written application, keep it polished and respectful to show us you mean business.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board quickly!
How to prepare for a job interview at TOP JOBS GROUP LTD
✨Know Your Stuff
Before the interview, make sure you understand the logistics industry and the specific role of a Traffic Clerk/Administrator. Brush up on key terms and processes related to transport administration, as this will show your enthusiasm and readiness for the job.
✨Customer Service Focus
Since you'll be the first point of contact for customers and delivery crews, prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond to help someone.
✨Show Off Your ICT Skills
This role requires strong computer skills, so be ready to discuss your experience with relevant software and tools. If you have any specific examples of how you've used technology to improve efficiency or organisation, share those during the interview.
✨Team Player Vibes
The job involves working as part of a small team, so highlight your ability to collaborate and support others. Prepare to talk about times when you've worked well in a team, especially in fast-paced environments, to demonstrate that you're a proactive and supportive colleague.
