At a Glance
- Tasks: Support customers, manage orders, and provide top-notch admin support in a dynamic sales environment.
- Company: Established UK manufacturer in the vehicle safety and electrical sector.
- Benefits: Competitive salary, performance bonuses, and a supportive team culture.
- Other info: Exciting opportunity with career growth as the company relocates.
- Why this job: Join a friendly team and build relationships while making a real impact on customer satisfaction.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27000 - 27000 £ per year.
Salary: £27,000 per annum, plus performance related bonuses
Location: Initially Harwich, relocating to Holton St Mary at the end of February
Type: Full time, permanent
We are supporting a well established UK manufacturer and supplier within the vehicle safety and electrical sector. Due to an upcoming site relocation, the business is seeking two Sales Co-ordinators to join their team. Candidates must be comfortable working initially from the Harwich site before moving with the team to Holton St Mary. Own transport is required due to the location of both sites.
Role Overview
Reporting to the Sales Manager, the Sales Co-ordinator will provide essential support to customers, manage incoming orders and enquiries, and deliver high quality administrative support to the Sales department. This is a soft sales role, focused on relationship building and excellent service rather than cold selling. Performance related bonuses are available.
Working Hours
The company operates on a rotating shift pattern:
- Week 1 – 8:30am to 4:30pm
- Week 2 – 9:00am to 5:00pm
- Week 3 – 9:30am to 5:30pm
This rotation continues on an ongoing basis.
Key Responsibilities
- Receive, process and monitor customer sales orders and enquiries across multiple communication channels
- Ensure customer requirements are clearly understood and can be met within company processes and quality standards
- Liaise with Warehouse, Distribution, Production and Purchasing departments to confirm order fulfilment
- Accurately input sales orders into internal systems and check outputs for accuracy
- Respond to customer enquiries within agreed timescales
- Provide administrative support to the Sales Manager and wider Sales team
Job Specification – Sales Co-ordinator (x2 Positions) in Suffolk employer: Top Job Recruitment Ltd
Contact Detail:
Top Job Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Job Specification – Sales Co-ordinator (x2 Positions) in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially since they’re in the vehicle safety sector. Be ready to discuss how your skills can help them provide excellent customer service and support their sales team.
✨Tip Number 3
Show off your soft skills! Since this role is all about relationship building, be sure to highlight your communication and problem-solving abilities during interviews. Share examples of how you've successfully managed customer relationships in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Job Specification – Sales Co-ordinator (x2 Positions) in Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Co-ordinator role. Highlight any relevant experience in customer service or sales support, and don’t forget to mention your ability to build relationships – that’s key for us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your enthusiasm for the vehicle safety sector and how you can contribute to our success.
Showcase Your Communication Skills: As a Sales Co-ordinator, communication is vital. In your application, demonstrate your ability to communicate clearly and effectively. Use examples from past experiences where you’ve successfully managed customer enquiries.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Top Job Recruitment Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their products, values, and recent developments in the vehicle safety and electrical sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Soft Skills
Since this is a soft sales role focused on relationship building, be prepared to discuss your interpersonal skills. Think of examples where you've successfully built relationships or provided excellent customer service. Highlighting these experiences will demonstrate that you're a great fit for the Sales Co-ordinator position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle customer enquiries or manage orders. Practice responses that showcase your problem-solving abilities and attention to detail. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, the company's future plans, or how success is measured in the Sales department. This shows that you're engaged and thinking about how you can contribute to the team.