At a Glance
- Tasks: Support customers, manage orders, and provide top-notch admin support in a dynamic sales environment.
- Company: Join a well-established UK manufacturer in the vehicle safety and electrical sector.
- Benefits: Earn £27,000 plus performance bonuses, with opportunities for growth.
- Why this job: Build relationships and make a real impact without cold selling.
- Qualifications: Experience in sales coordination or customer service is a must.
- Other info: Work initially in Harwich, relocating to Holton St Mary in February.
The predicted salary is between 27000 - 37800 £ per year.
Salary: £27,000 per annum, plus performance related bonuses
Location: Initially Harwich, relocating to Holton St Mary at the end of February
Type: Full time, permanent
We are supporting a well established UK manufacturer and supplier within the vehicle safety and electrical sector. Due to an upcoming site relocation, the business is seeking two Sales Co-ordinators to join their team. Candidates must be comfortable working initially from the Harwich site before moving with the team to Holton St Mary. Own transport is required due to the location of both sites.
Role Overview
Reporting to the Sales Manager, the Sales Co-ordinator will provide essential support to customers, manage incoming orders and enquiries, and deliver high quality administrative support to the Sales department. This is a soft sales role, focused on relationship building and excellent service rather than cold selling. Performance related bonuses are available.
Working Hours
The company operates on a rotating shift pattern:
- Week 1 – 8:30am to 4:30pm
- Week 2 – 9:00am to 5:00pm
- Week 3 – 9:30am to 5:30pm
This rotation continues on an ongoing basis.
Key Responsibilities
- Receive, process and monitor customer sales orders and enquiries across multiple communication channels
- Ensure customer requirements are clearly understood and can be met within company processes and quality standards
- Liaise with Warehouse, Distribution, Production and Purchasing departments to confirm order fulfilment
- Accurately input sales orders into internal systems and check outputs for accuracy
- Respond to customer enquiries within agreed timescales
- Provide administrative support to the Sales Manager and wider Sales & Marketing team
- Produce required documentation for specific markets, including export and regulated industry documentation
- Work with carriers and forwarding agents to ensure timely delivery, handle returns and assist with locating missing goods
- Build a strong working relationship with an allocated Area Sales Manager and provide high level support
- Contribute to general administrative and clerical duties within the department
- Assist with main reception and telephony cover as needed, including greeting visitors professionally and handling incoming calls
Skills & Experience Required
- Previous experience in sales coordination, customer service or order processing
- Strong administrative and organisational skills
- Confident using internal systems and MS Office
- Ability to multitask and work to deadlines
- Customer focused and proactive approach
Additional Information
- Must be able to work from the Harwich site initially
- Will move to the Holton St Mary site from late February
- Two positions available due to site relocation and team growth
Job Specification – Sales Co-ordinator (x2 Positions) in Clacton-on-Sea employer: Top Job Recruitment Ltd
Contact Detail:
Top Job Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Job Specification – Sales Co-ordinator (x2 Positions) in Clacton-on-Sea
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the vehicle safety sector, so you can show them you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your soft skills! Since this role is all about relationship building, think of examples from your past experiences where you've excelled in customer service or teamwork. Be ready to share these during your interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Job Specification – Sales Co-ordinator (x2 Positions) in Clacton-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales Co-ordinator role. Highlight any relevant experience in sales coordination or customer service, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the team. Mention your proactive approach and how you can contribute to building strong customer relationships.
Show Off Your Tech Skills: Since the role involves using internal systems and MS Office, make sure to mention your proficiency with these tools. If you have experience with order processing systems, definitely include that too!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Top Job Recruitment Ltd
✨Know the Role Inside Out
Make sure you thoroughly understand the Sales Co-ordinator role and its responsibilities. Familiarise yourself with the company’s products and services, especially in the vehicle safety and electrical sector. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Customer Service Skills
Since this role is focused on relationship building rather than cold selling, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've successfully managed customer enquiries or built strong relationships in past roles.
✨Demonstrate Your Organisational Skills
The job requires strong administrative and organisational skills, so come ready to discuss how you manage multiple tasks and deadlines. You might want to share a time when you successfully juggled various responsibilities while maintaining high-quality work.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could include inquiries about the team dynamics, the company's future plans, or how success is measured in the Sales Co-ordinator role. It shows that you're engaged and serious about the opportunity.