Shift Supervisor: Lead Guests & Train a Great Team

Shift Supervisor: Lead Guests & Train a Great Team

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
T

At a Glance

  • Tasks: Lead a passionate team and provide exceptional customer service.
  • Company: Join the supportive team at Tooting Tavern, part of Mitchells & Butlers.
  • Benefits: Enjoy flexible shifts, dining discounts, pension, and 28 days paid holiday.
  • Other info: Be part of a dynamic team where your contributions truly matter!
  • Why this job: Make a real impact in a welcoming environment while developing your leadership skills.
  • Qualifications: Experience in customer service and team leadership is a plus.

The predicted salary is between 25000 - 30000 £ per year.

Tooting Tavern is hiring a Shift Supervisor who will provide exceptional customer service and lead a passionate team. You will ensure a welcoming environment, manage daily operations, and uphold cleanliness and safety standards.

This role offers flexible shifts, dining discounts, and various employee benefits, including a pension and 28 days paid holiday. Join a supportive team at Mitchells & Butlers, where your contributions truly matter!

Shift Supervisor: Lead Guests & Train a Great Team employer: Tooting Tavern

Tooting Tavern, part of Mitchells & Butlers, is an excellent employer that values its team members and fosters a supportive work culture. With flexible shifts, generous dining discounts, and a comprehensive benefits package including a pension and 28 days paid holiday, employees are encouraged to grow and thrive in their roles while contributing to a welcoming environment for guests.

T

Contact Details:

Tooting Tavern Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Supervisor: Lead Guests & Train a Great Team

Tip Number 1

Network like a pro! Chat with friends, family, or even regulars at your local pub. You never know who might have a lead on a Shift Supervisor role or can put in a good word for you.

Tip Number 2

Show off your personality! When you get that interview, let your passion for customer service shine through. Share stories about how you've led teams or created a welcoming environment in past roles.

Tip Number 3

Research the company! Familiarise yourself with Tooting Tavern and Mitchells & Butlers. Knowing their values and what they stand for will help you tailor your approach and show you're genuinely interested.

Tip Number 4

Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Shift Supervisor: Lead Guests & Train a Great Team

Customer Service
Team Leadership
Operational Management
Cleanliness Standards
Safety Standards
Flexibility
Communication Skills

Some tips for your application 🫡

Show Your Passion for Customer Service:When writing your application, let us know why you love providing exceptional customer service. Share any experiences that highlight your ability to create a welcoming environment for guests.

Highlight Your Leadership Skills:As a Shift Supervisor, you'll be leading a team. Make sure to include examples of how you've successfully trained or managed a team in the past. We want to see your leadership style shine through!

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Tooting Tavern

Know the Venue

Before your interview, take some time to research Tooting Tavern. Familiarise yourself with their menu, atmosphere, and customer service style. This will not only show your genuine interest but also help you tailor your answers to align with their values.

Showcase Your Leadership Skills

As a Shift Supervisor, you'll be leading a team. Be prepared to share specific examples of how you've successfully managed or trained a team in the past. Highlight your ability to motivate others and create a positive work environment.

Emphasise Customer Service Excellence

Exceptional customer service is key in this role. Think of scenarios where you've gone above and beyond for a guest. Share these stories during your interview to demonstrate your commitment to providing a welcoming experience.

Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they uphold cleanliness and safety standards. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.