Shift Supervisor: Lead Guests & Train a Great Team in London

Shift Supervisor: Lead Guests & Train a Great Team in London

London Full-Time 25000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a passionate team and provide exceptional customer service.
  • Company: Join the supportive team at Tooting Tavern, part of Mitchells & Butlers.
  • Benefits: Enjoy flexible shifts, dining discounts, pension, and 28 days paid holiday.
  • Other info: Be part of a dynamic team where your contributions truly matter!
  • Why this job: Make a real impact in a welcoming environment while developing your leadership skills.
  • Qualifications: Experience in customer service and team leadership is a plus.

The predicted salary is between 25000 - 30000 £ per year.

Tooting Tavern is hiring a Shift Supervisor who will provide exceptional customer service and lead a passionate team. You will ensure a welcoming environment, manage daily operations, and uphold cleanliness and safety standards.

This role offers flexible shifts, dining discounts, and various employee benefits, including a pension and 28 days paid holiday. Join a supportive team at Mitchells & Butlers, where your contributions truly matter!

Shift Supervisor: Lead Guests & Train a Great Team in London employer: Tooting Tavern

Tooting Tavern, part of Mitchells & Butlers, is an excellent employer that values its team members and fosters a supportive work culture. With flexible shifts, generous dining discounts, and a comprehensive benefits package including a pension and 28 days of paid holiday, employees are encouraged to grow and thrive in their roles. Join us in creating a welcoming environment where your contributions are recognised and appreciated.

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Contact Details:

Tooting Tavern Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Supervisor: Lead Guests & Train a Great Team in London

Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at Tooting Tavern. A personal connection can give you the inside scoop and help you stand out.

Tip Number 2

Prepare for the interview by researching the company culture at Mitchells & Butlers. Show them you’re not just about the job but also about being part of their passionate team. Bring your enthusiasm!

Tip Number 3

Practice common interview questions related to customer service and team leadership. We all know that confidence is key, so rehearse your answers until they feel natural and genuine.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Tooting Tavern team.

We think you need these skills to ace Shift Supervisor: Lead Guests & Train a Great Team in London

Customer Service
Team Leadership
Operational Management
Cleanliness Standards
Safety Standards
Flexibility
Communication Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about creating a welcoming environment for guests and leading a great team!

Highlight Relevant Experience:Make sure to mention any previous experience in hospitality or team leadership. We love seeing how you've managed operations or trained others, as it shows you're ready to step into the Shift Supervisor role with confidence.

Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for someone who fits well with our supportive team culture, so show us what makes you unique!

Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming a part of Tooting Tavern!

How to prepare for a job interview at Tooting Tavern

Know the Venue

Before your interview, take some time to research Tooting Tavern. Familiarise yourself with their menu, atmosphere, and customer service style. This will not only show your genuine interest but also help you tailor your answers to align with their values.

Showcase Your Leadership Skills

As a Shift Supervisor, you'll be leading a team. Be prepared to share specific examples of how you've successfully managed or trained a team in the past. Highlight your ability to motivate others and create a positive work environment.

Emphasise Customer Service Excellence

Exceptional customer service is key in this role. Think of scenarios where you've gone above and beyond for customers. Be ready to discuss how you would handle difficult situations and ensure guests leave happy.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you determine if it’s the right fit for you.