At a Glance
- Tasks: Lead a passionate team, welcome guests, and ensure excellent service in a vibrant pub.
- Company: Tooting Tavern, a unique pub with a friendly atmosphere.
- Benefits: Flexible shifts, discounts, pension, and 28 days paid holiday.
- Other info: Great opportunity for career growth in a lively environment.
- Why this job: Join a fun team and make a difference in guest experiences.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
Tooting Tavern is looking for a Part Time Shift Supervisor to welcome guests and lead a passionate team dedicated to providing excellent service. You'll enjoy flexibility in shifts and be part of a unique pub atmosphere.
As a shift supervisor, you'll host, serve guests, and help train new team members while maintaining high standards of cleanliness and safety.
Enjoy employee perks including discounts, pension, and 28 days paid holiday.
Guest Experience Lead — Flexible Shifts & Discounts in London employer: Tooting Tavern
Tooting Tavern is an exceptional employer that fosters a vibrant and inclusive work culture, where team members are encouraged to thrive in a dynamic pub environment. With flexible shifts, generous employee discounts, a pension scheme, and 28 days of paid holiday, we prioritise the well-being and growth of our staff, making it a rewarding place to build your career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Lead — Flexible Shifts & Discounts in London
✨Tip Number 1
Get to know the pub scene in your area! Familiarise yourself with local pubs and their vibes. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your hosting skills! Whether it's serving friends or family, get comfortable with welcoming people and making them feel at home. This will boost your confidence when you step into the interview.
✨Tip Number 3
Show off your leadership skills! Think of examples where you've led a team or trained someone. We want to see how you can inspire others to provide excellent service, just like Tooting Tavern aims to do.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly!
We think you need these skills to ace Guest Experience Lead — Flexible Shifts & Discounts in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through. We want to see that you genuinely care about providing excellent service and creating a welcoming atmosphere for our guests.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in guest services or team leadership. We love seeing how your past roles have prepared you for the Guest Experience Lead position at Tooting Tavern.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tooting Tavern
✨Know the Venue
Before your interview, take some time to familiarise yourself with Tooting Tavern. Understand its vibe, menu, and what makes it unique. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your People Skills
As a Guest Experience Lead, you'll be interacting with guests and leading a team. Be prepared to share examples of how you've successfully managed customer interactions or resolved conflicts in the past. Highlight your ability to create a welcoming atmosphere.
✨Emphasise Team Leadership
Since you'll be training new team members, it's crucial to demonstrate your leadership skills. Share experiences where you've mentored others or taken charge during busy shifts. This will illustrate your capability to lead a passionate team effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how they maintain high standards of cleanliness and safety. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
