Duty Manager: Lead Team & Create Memorable Guest Moments in London

Duty Manager: Lead Team & Create Memorable Guest Moments in London

London Full-Time 25000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the team and ensure guests have unforgettable experiences at Tooting Tavern.
  • Company: Join a vibrant pub known for its welcoming atmosphere and teamwork.
  • Benefits: Enjoy flexible shifts, discounts, pension, and support through our employee helpline.
  • Other info: Dynamic environment with opportunities for personal and professional growth.
  • Why this job: Be a key player in creating memorable moments for guests while developing your leadership skills.
  • Qualifications: Experience in hospitality and a passion for exceptional service.

The predicted salary is between 25000 - 30000 £ per year.

The Tooting Tavern is seeking a Duty Manager to assist the General Manager in daily operations and ensure a great guest experience. This role involves inspiring and training the team to deliver exceptional service and achieve business targets.

We value individuality and teamwork, offering a range of benefits including flexible shifts, discounts at various brands, a pension, and an employee helpline for support. Join us and help create memorable moments for our guests!

Duty Manager: Lead Team & Create Memorable Guest Moments in London employer: Tooting Tavern - 217800

The Tooting Tavern is an excellent employer that fosters a vibrant work culture where individuality and teamwork are celebrated. With flexible shifts, generous discounts at various brands, and a strong focus on employee well-being through support services, we provide ample opportunities for personal and professional growth. Join us in creating memorable moments for our guests while enjoying a rewarding career in a dynamic environment.

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Contact Details:

Tooting Tavern - 217800 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager: Lead Team & Create Memorable Guest Moments in London

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at places you admire. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your personality! When you get the chance for an interview, let your individuality shine through. The Tooting Tavern values unique characters, so don’t be shy about sharing your experiences and how they shape your approach to guest service.

Tip Number 3

Prepare for situational questions! Think about how you would handle various scenarios that might come up in a busy pub environment. This will show that you’re ready to inspire and train the team while keeping guests happy.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and creating memorable moments for our guests.

We think you need these skills to ace Duty Manager: Lead Team & Create Memorable Guest Moments in London

Team Leadership
Guest Service Excellence
Training and Development
Operational Management
Business Target Achievement
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Guest Experience:When writing your application, let us know why creating memorable moments for guests is important to you. Share any relevant experiences that highlight your commitment to exceptional service.

Highlight Your Team Leadership Skills:We’re looking for someone who can inspire and train a team. Make sure to include examples of how you've successfully led a team in the past, showcasing your ability to motivate and develop others.

Be Yourself:At The Tooting Tavern, we value individuality. Don’t be afraid to let your personality shine through in your application. We want to see the real you and how you can contribute to our unique team culture.

Apply Through Our Website:To make sure your application gets to us directly, please apply through our website. It’s the best way for us to review your details and get back to you quickly!

How to prepare for a job interview at Tooting Tavern - 217800

Know the Venue Inside Out

Before your interview, make sure you research The Tooting Tavern thoroughly. Familiarise yourself with its history, menu, and any recent events or promotions. This shows genuine interest and helps you connect your experience to their unique atmosphere.

Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team. Prepare examples of how you've inspired and trained others in previous roles. Think about specific situations where you turned challenges into opportunities for your team to shine.

Emphasise Guest Experience

The role is all about creating memorable moments for guests. Be ready to discuss your approach to customer service and share stories that highlight your ability to go above and beyond for guests. This will demonstrate your alignment with their values.

Ask Thoughtful Questions

At the end of the interview, have a few questions prepared that show your enthusiasm for the role and the company. Ask about team dynamics, training opportunities, or how they measure success in guest experiences. This not only shows your interest but also helps you gauge if it's the right fit for you.