Marketing, Sales and Customer Success Executive in London

Marketing, Sales and Customer Success Executive in London

London Full-Time 40000 - 40000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage studio bookings, client relations, and create engaging marketing content.
  • Company: Join a vibrant, award-winning production agency with a creative atmosphere.
  • Benefits: Earn up to £40,000 with bonuses, plus unlimited fitness studio membership.
  • Other info: Enjoy 28 days leave and be part of an exciting startup environment.
  • Why this job: Make a real impact in a growing team while exploring your passion for video production.
  • Qualifications: 2-3 years in marketing, strong communication skills, and local to Tooting.

The predicted salary is between 40000 - 40000 £ per year.

Salary: £30,000 Base + Monthly Sales Bonus (OTE up to £40,000 per annum)

Reports to: Studio Director / Founder

This is the perfect role for you if you:

  • Have 2-3 years experience in a marketing role.
  • Want to have direct impact and authority to help a business grow.
  • Are interested in video production and being involved in studio life.

The Role

We are seeking a dynamic Marketing, Sales and Customer Success Executive to sit at the heart of our operations. This is both for our studio space as well as our award-winning production agency. This means managing studio bookings, ensuring their shoot is successful, and working on brilliant marketing content to help our business grow! We are looking for a proactive individual who lives within 5 miles of the studio. As a key holder in a startup environment, you are the face of the studio; we need someone who can reliably reach us even when London transport falters, ensuring our clients’ productions always start on time.

Main Responsibilities

  • Customer Success (Studio Management)
    • Booking Management: Lead the end-to-end studio booking process, from initial inquiry to "wrap."
    • Client Relations: Act as the primary point of contact, providing exceptional hospitality and technical reassurance to visiting crews.
    • Facilities Management: Maintain studio and equipment processes, ensuring the space is "shoot-ready" at all times and managing relationships with external suppliers/kit hire houses.
    • On-Site Support: Occasionally assist with basic studio resets or gear movements to support incoming productions.
  • Marketing & Sales (Studio + Production Company Growth)
    • Digital Marketing: Writing blog posts and website content to help improve our SEO, a monthly newsletter and managing ads.
    • Lead Generation & Outreach: Execute cold outreach (Email/LinkedIn) to producers and brands to drive new studio bookings and agency inquiries.
    • Social Media Management: Manage social media channels (Instagram, LinkedIn, TikTok) for both brands, creating "Behind the Scenes" reels and showcase content.
    • CRM & Sales Support: Maintain our client database, ensuring all leads are followed up - your diligence here directly impacts your monthly bonus.
    • Event Planning: Help organise studio "Open Days," industry mixers, or workshops to build the local creative community.

The Ideal Candidate

  • Understands the basics of digital marketing: SEO, social media, email marketing.
  • Has previous experience or a strong interest in film production or studio environment.
  • Must be local to Tooting or Mitcham (within 5 miles of CR4 2JX).

Your skillset should include:

  • Copywriting: Strong written English for professional emails and engaging newsletters.
  • Sales Mindset: You aren't afraid to pick up the phone to follow up on a lead or pitch our space to a new agency.
  • Attributes: Proactive, "can-do" attitude, and the grit required to thrive in a fast-paced startup.
  • Social Media Savvy: Ability to use Adobe Express to make high-quality social content a plus.

Benefits & Compensation

It’s not unrealistic to take home £40,000 per annum in this role, with a base salary of £30,000. The monthly sales-related bonus is based on a realistic number of bookings. Additional bonuses available on overall performance throughout the year.

Health & Wellness: Unlimited membership to a local boutique Fitness Studio.

Leave: 28 days (including bank holidays), plus an additional 1 day of leave for every year of employment.

Impact: The opportunity to be a foundational member of a growing, award-winning creative team.

How to Apply

Please send your CV and a short cover letter detailing your relevant film/studio experience to .

Important

Please include your distance from the studio (CR4 2JX) in miles at the top of your application. Note: While we occasionally allow remote work when the schedule permits, this is a site-based operational role. We give strong preference to candidates within 5 miles of Tooting to meet our operational requirements.

Marketing, Sales and Customer Success Executive in London employer: Tooting Film Studios

Tooting Film Studios is an exceptional employer that fosters a dynamic and creative work environment, perfect for those passionate about the film industry. With a strong emphasis on employee growth, we offer opportunities for professional development and a collaborative culture that values innovation and teamwork. Located in vibrant London, our studio provides a unique chance to engage with diverse clients while enjoying competitive compensation and performance-based bonuses.

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Contact Details:

Tooting Film Studios Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Marketing, Sales and Customer Success Executive in London

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Tooting Film Studios and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Tooting Film Studios are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Tooting Film Studios on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Tooting Film Studios. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Marketing, Sales and Customer Success Executive in London

Customer Success Management
Studio Booking Management
Client Relations
Facilities Management
Digital Marketing
SEO
Lead Generation

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Tooting Film Studios. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Tooting Film Studios:Show us that you’ve done your homework! In your application, briefly mention what you admire about Tooting Film Studios’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Tooting Film Studios

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Tooting Film Studios will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At Tooting Film Studios, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.