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- Tasks: Engage with customers, sell tickets, and promote our services in Brussels.
- Company: Join RATP Dev, a dynamic leader in urban transport and tourism.
- Benefits: Flexible hours, gain sales experience, and be part of a vibrant team.
- Why this job: Be an ambassador for Tootbus and enhance the tourist experience in Brussels.
- Qualifications: Fluent in multiple languages and a passion for customer service.
- Other info: Work outdoors, meet new people, and enjoy a fun, fast-paced environment.
The predicted salary is between 11 - 16 £ per hour.
RATP Dev, a subsidiary of the RATP Group, operates and maintains urban and interurban transport networks in 13 countries through more than 110 subsidiaries. With nearly 27,000 passionate and highly skilled employees, our subsidiaries provide performance, dynamism, and reliability to our clients and passengers.
Since 2014, RATP Dev has developed tourist services with hop-on hop-off double-decker buses in several attractive cities worldwide. All tourist activities are part of a dedicated Business Unit that operates mainly through four subsidiaries in Paris, London, Windsor, Bath, Bristol, Cardiff, and Brussels under a common brand: Tootbus.
Tootbus Brussels offers tourists the chance to admire the iconic sites and monuments of Brussels through hop-on hop-off routes and themed tours aboard a fleet of double-decker buses. With the launch of our new brand in June 2021, we position ourselves as a partner in tourism in Brussels and a major player in customer experience in our market.
To strengthen our teams, we are looking for student sales representatives to work at various sites in Brussels. As ambassadors of our brand, you will welcome and assist customers while marketing our service offerings in a dynamic 'sales-advisory' approach. Through active listening (understanding, reformulation), you will propose targeted service offerings in response to our clients' expectations and argue to close the sale. By contributing to a warm and proactive on-site welcome, you play a key role in the 'customer enchantment' process.
Responsibilities:
- Provide information to customers about all our products in multiple languages
- Sell tickets to customers to increase on-site revenue
- Distribute leaflets at strategic points coordinated by managers
- Actively participate in the 'customer enchantment' process
- Manage mobile sales points
- Analyse competition in coordination with managers
- Handle first-level disputes
- Support local B2B initiatives
- Assist during private events
- Mandatory attendance at two weekly debriefs to jointly organise the ongoing sales strategy and customer experience
Job Particularities:
- Field position outdoors in Brussels
- Variable hours including weekends and public holidays
- Schedule communicated in advance
Etudiant - Vendeur Terrain - Bruxelles - H/F in Bristol employer: Tootbus
Contact Detail:
Tootbus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Etudiant - Vendeur Terrain - Bruxelles - H/F in Bristol
✨Tip Number 1
Get to know the company inside out! Research RATP Dev and Tootbus, so you can chat confidently about their services and values during your interview. This shows you're genuinely interested and ready to be an ambassador for their brand.
✨Tip Number 2
Practice your sales pitch! Since you'll be in a role that involves selling tickets and engaging with customers, rehearse how you'd approach potential clients. Make it sound natural and friendly – think of it as a conversation rather than a hard sell.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events where RATP Dev might be present. Building relationships can give you insider tips and even a foot in the door when applying through our website.
✨Tip Number 4
Be flexible and show your enthusiasm! The job requires working weekends and holidays, so highlight your willingness to adapt. A positive attitude goes a long way in making a great impression during interviews!
We think you need these skills to ace Etudiant - Vendeur Terrain - Bruxelles - H/F in Bristol
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application for the position. Highlight your relevant experience and skills that match the job description. We love seeing how you can bring value to our team!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Make sure your application is easy to read and straight to the point. Avoid jargon and keep your sentences short and sweet.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tootbus
✨Know the Company Inside Out
Before your interview, make sure you research RATP Dev and Tootbus thoroughly. Understand their services, values, and recent developments. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a vendeur terrain, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved conflicts. Highlight your ability to listen actively and respond to customer needs.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating customer interactions. Practice how you would approach selling tickets or handling customer inquiries. This will demonstrate your sales skills and ability to think on your feet.
✨Dress the Part
Even though the job is outdoors, make sure to dress smartly for the interview. A professional appearance can make a great first impression. Opt for comfortable yet polished attire that reflects the brand's image.
