At a Glance
- Tasks: Lead a team, deliver outstanding customer service, and manage store operations.
- Company: Join Toolstation, one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days' holiday, a bonus scheme, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team and grow your career in a supportive environment.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Access to training programmes and a fun, engaging workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
This job is for a Store Manager in Wembley, working 40 hours per week at Toolstation. We are interested in developing your talents so you can grow with our business and become one of our leaders of tomorrow.
What you’ll do:
- Deliver outstanding customer service.
- Manage the branch while serving customers, checking deliveries, picking items from the warehouse, and stocking shelves.
- Lead and motivate a team to achieve great things.
Day-to-day responsibilities include:
- Delivering great service and ensuring your team provides a great customer experience.
- Helping the team get the job done, including checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch, and putting orders together.
- Encouraging a positive mindset and building a culture of feedback, praise, and recognition.
- Supporting your team’s development and future business growth.
- Coaching, motivating, and engaging your team to create a great place to work.
- Maintaining product availability and high branch standards.
What you’ll bring:
- A track record in developing high-performing and engaged retail teams.
- Dedication to leading a team to deliver sales through superb customer service.
- A passion for teamwork and developing future leaders.
- Customer focus, ensuring the customer remains at the heart of everything you do.
- Resilience and determination to achieve results.
- Flexibility to support your team and understand priorities.
- Your true personality and self.
What you’ll get:
- Opportunities to be yourself and bring your personality to work.
- Support with training and development, including access to Toolstation Academy programmes.
- Benefits including 22 days’ holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, discounts across all Travis Perkins companies, and more.
Toolstation: We are one of Britain’s fastest growing multi-channel retailers of tools, accessories, and building supplies, and an integral part of Travis Perkins plc. Our store expansion programme means we always have opportunities for ambitious people who want to grow with us.
To apply: If you’re interested, take a look at www.toolstationjobs.com or simply hit apply. We are committed to providing equal opportunity for the advancement of employees and do not discriminate based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Store Manager in Wembley employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Wembley
✨Tip Number 1
Get to know the company culture before your interview. Check out Toolstation's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! As a Store Manager, you'll need to demonstrate how you handle various situations. Think of examples from your past experiences where you went above and beyond for customers and be ready to share those stories.
✨Tip Number 3
Show off your leadership skills during the interview. Talk about how you've motivated teams in the past and how you plan to inspire your future team at Toolstation. Remember, they want someone who can lead from the front!
✨Tip Number 4
Don’t forget to ask questions! This shows your interest and helps you figure out if Toolstation is the right fit for you. Ask about their training programmes or how they support career growth – it’s a great way to show you’re thinking long-term.
We think you need these skills to ace Store Manager in Wembley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming a Store Manager with us at Toolstation.
Tailor Your CV: Make sure your CV highlights your experience in retail and team leadership. We love seeing how you've developed high-performing teams and delivered great customer service, so don’t hold back on those examples!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our fun working environment at Toolstation.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at Toolstation
✨Know the Company Inside Out
Before your interview, make sure you research Toolstation thoroughly. Understand their values, mission, and what sets them apart in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team. Prepare examples of how you've successfully motivated and developed teams in the past. Think about specific situations where your leadership made a difference, and be ready to discuss these during the interview.
✨Emphasise Customer Focus
Toolstation places a strong emphasis on customer service. Be prepared to share your experiences in delivering exceptional customer experiences. Highlight any strategies you've used to ensure customers leave satisfied and how you’ve trained your team to do the same.
✨Be Ready to Get Your Hands Dirty
This role isn't just about management; it's about being part of the team. Be ready to discuss your willingness to 'muck in' and help with day-to-day tasks. Share examples of when you've rolled up your sleeves to support your team and how that contributed to a positive work environment.