Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing store operations.
- Company: Join one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Kickstart your career with a supportive team and real growth potential.
- Qualifications: A friendly personality, reliability, and a positive attitude are key.
- Other info: Flexible hours and a chance to step up as a keyholder.
The predicted salary is between 13 - 16 £ per hour.
Senior Store Assistant (keyholder) in Washington — 16 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you. This is more than just a store job.
Responsibilities- Be the friendly face of Toolstation, helping customers find what they need while also handling deliveries, warehouse tasks, and stocking shelves.
- Handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are valued over experience.
- Provide outstanding service by engaging with customers and staying efficient during busy times to deliver a great experience.
- Ask the right questions and show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
- Be proactive in selling the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
- Keyholder responsibilities: open and close the store, assign daily tasks to the team, and provide short-term supervisory cover when needed.
- A friendly personality to help maintain high store standards and create a welcoming workplace.
- Reliability, flexibility, and commitment to supporting customers and the team.
- Accountability and the ability to step up when needed based on past experience.
- Energy, enthusiasm, and a positive, engaging attitude.
At Toolstation, your career is in your hands. Opportunities to move up, explore different roles across the business, or take opportunities within the wider Travis Perkins Group. Training and development are provided, including access to the Toolstation Academy and Apprenticeship programmes.
Benefits include: 22 days holiday + Bank Holidays; company pension scheme and life assurance; bonus scheme and cycle to work program; save and buy as you earn options; 20% discount across all Travis Perkins companies; health and wellbeing support with Aviva Digicare +; financial education, support, and recognition awards; and discounts at over 1,000 retailers.
About ToolstationWe’re one of the UK's fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and group diversity create exciting opportunities for ambitious individuals to grow with us.
Senior Store Assistant - Keyholder in Sunderland employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Store Assistant - Keyholder in Sunderland
✨Tip Number 1
Get to know the store! Before your interview, pop into Toolstation and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff, which can help you stand out.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers or handle deliveries. Being able to demonstrate your friendly personality and problem-solving skills will make a great impression.
✨Tip Number 3
Be ready to show your enthusiasm! During the interview, express your excitement about working at Toolstation and how you can contribute to the team. A positive attitude goes a long way in retail!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Toolstation family. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Store Assistant - Keyholder in Sunderland
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly personality shine through! Toolstation values a positive attitude, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Senior Store Assistant role. Highlight any relevant experience or skills that match the job description, especially your ability to engage with customers and handle store tasks.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff. This will help us see your qualifications quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Toolstation family!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, products, and what makes them stand out in the retail market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Customer Service Skills
As a Senior Store Assistant, you'll be the friendly face of Toolstation. Prepare examples from your past experiences where you've provided outstanding customer service. Think about times when you went above and beyond to help a customer or resolved a tricky situation.
✨Demonstrate Flexibility and Reliability
Since the role requires early starts and late finishes, be ready to discuss your availability and how you can manage your schedule. Highlight any previous roles where you had to adapt to changing circumstances or work flexible hours.
✨Engage with the Interviewer
During the interview, don’t just answer questions—engage with the interviewer. Ask thoughtful questions about the team dynamics, store operations, or growth opportunities within Toolstation. This shows that you're not only interested in the job but also in contributing positively to the workplace.
