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For Companies At a Glance
- Tasks: Lead a team, manage store operations, and ensure excellent customer service.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days' holiday, discounts, bonuses, and training opportunities.
- Why this job: Be part of a supportive culture that values your growth and leadership potential.
- Qualifications: Experience in retail management and a passion for customer service are essential.
- Other info: Opportunity to progress within the Travis Perkins Group.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
What you’ll do:
- Store Manager Designate in Glasgow, 40 hours a week.
- Delivering an outstanding customer proposition.
- Manage the Branch while serving customers, checking deliveries, picking items from the warehouse and stocking shelves.
- Support our 5 stores in Glasgow with the aim to move you to a permanent base store when available.
Day-to-day:
- Deliver great service, ensuring your team provides a great customer experience, delivering sales through service.
- Muck in by helping the team get the job done, including checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
- Inspire a positive mindset, building a culture of feedback, praise and recognition.
- Ensure your team gets the development they need, supporting future business growth and succession.
- Lead from the front, coaching, motivating and engaging your team to create a great place to work.
- Maintain great product availability and high branch standards.
What you’ll bring:
- Knowledge of developing high performing and engaged retail teams.
- Hard work and passion for leading a team to deliver sales through superb customer service.
- A love of teamwork and willingness to get hands dirty.
- Customer focus, ensuring the customer remains at the heart of everything you do.
- Resilience and determination to achieve results.
- Flexibility to be there when your team needs you.
- Yourself, bringing your whole self to work.
What you’ll get:
- Opportunities to take your career in retail wherever you want.
- Support with training and development, including access to Toolstation Academy programmes.
- Benefits including 22 days’ holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
Toolstation is one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. We always have opportunities for ambitious people who want to grow with us.
To apply, visit www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees.
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Designate - Glasgow
✨Tip Number 1
Familiarise yourself with Toolstation's values and customer service philosophy. Understanding their commitment to customer satisfaction will help you align your approach during interviews and demonstrate that you're a great fit for the Store Manager Designate role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed teams in previous roles. Be ready to discuss specific situations where your coaching led to improved performance or customer satisfaction.
✨Tip Number 3
Research the Glasgow area and understand the local market dynamics. Being knowledgeable about the community and its needs can set you apart, as it shows your commitment to tailoring the store's offerings to better serve customers.
✨Tip Number 4
Prepare to discuss your hands-on experience in retail operations. Since the role involves various tasks from stocking shelves to checking deliveries, being able to share relevant experiences will highlight your readiness to 'muck in' and lead by example.
We think you need these skills to ace Store Manager Designate - Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Emphasise any leadership roles you've held and how you've developed teams in previous positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention specific examples of how you've delivered outstanding customer service and motivated your team in the past.
Showcase Your Knowledge of Toolstation: Demonstrate your understanding of Toolstation's values and mission in your application. Mention why you want to work for them specifically and how you align with their focus on customer service and team development.
Highlight Flexibility and Resilience: In your application, provide examples of how you've adapted to challenges in a retail environment. Highlight your resilience and determination to achieve results, as these qualities are essential for the Store Manager Designate role.
How to prepare for a job interview at Toolstation
✨Show Your Leadership Skills
As a Store Manager Designate, you'll need to demonstrate your ability to lead and motivate a team. Share specific examples from your past experiences where you successfully inspired your team to achieve great results.
✨Emphasise Customer Focus
Make sure to highlight your commitment to customer service. Discuss how you've previously ensured that customers leave satisfied and how you plan to maintain this focus in the new role.
✨Demonstrate Flexibility and Resilience
Retail can be unpredictable, so it's important to show that you're adaptable. Prepare to discuss challenges you've faced in previous roles and how you overcame them while keeping your team motivated.
✨Bring Your Personality
Toolstation values authenticity, so don't be afraid to let your true self shine through during the interview. Share your passion for retail and how you can contribute to creating a fun and engaging work environment.
