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For Companies At a Glance
- Tasks: Lead a team, serve customers, manage deliveries, and maintain stock levels.
- Company: Join Toolstation, a fast-growing retailer of tools and building supplies.
- Benefits: Enjoy 22 days' holiday, employee discounts, and a supportive work environment.
- Why this job: Grow your career in retail while inspiring a positive team culture.
- Qualifications: Experience in retail management and a passion for customer service required.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
This job is for a Store Manager in Dudley, working 40 hours per week at Toolstation. We are interested in developing your talents so you can grow with our business and become one of our future leaders.
What you’ll do:
- Delivering an outstanding customer proposition.
- Managing the branch, serving customers, checking deliveries, picking items from the warehouse, and stocking shelves.
- Leading and motivating a team to achieve great results.
Day-to-day:
- Delivering great service and ensuring your team provides excellent customer experiences and drives sales through service.
- Assisting with deliveries, opening and closing the branch, stocking shelves, cleaning, and preparing orders.
- Building a positive team culture through feedback, praise, and recognition.
- Coaching, motivating, and engaging your team to create a great workplace.
- Maintaining high standards and product availability while ensuring the branch is a great place to work.
What you’ll bring:
- Proven experience in developing high-performing retail teams.
- Dedication to delivering sales through excellent customer service.
- Willingness to get involved and develop future leaders.
- Keeping the customer at the heart of everything.
- Determination to achieve results despite challenges.
- Being available when your team needs you and planning effectively.
- Bringing your authentic self to work.
What you’ll get:
- Opportunities to express your personality and grow your career in retail, supported by training and development, including Toolstation Academy programs.
- Benefits include 22 days’ holidays plus Bank Holidays, pension, life assurance, bonus scheme, cycle to work, employee discounts, financial support, recognition awards, and discounts at over 1000 retailers.
We are a fast-growing multi-channel retailer of tools and building supplies, part of Travis Perkins plc, with opportunities for ambitious individuals to grow with us.
We are committed to equal opportunity employment, welcoming applicants regardless of gender, race, age, sexual orientation, religion, belief, or disability.
Store Manager employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Toolstation's values and culture. Understanding their commitment to customer service and team development will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where your leadership motivated your team to achieve sales targets or improve customer satisfaction.
✨Tip Number 3
Showcase your resilience by discussing challenges you've faced in previous roles and how you overcame them. This will demonstrate your ability to handle the demands of the Store Manager position.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach when applying.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Store Manager position. Understand the key responsibilities and required skills, such as customer service excellence and team leadership.
Tailor Your CV: Customise your CV to highlight relevant experience in retail management and team development. Use specific examples that demonstrate your ability to lead a team and deliver outstanding customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to customer satisfaction. Mention how your values align with Toolstation's mission and how you can contribute to their success.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles, such as sales targets met or team performance improvements. This will help illustrate your capability to drive results.
How to prepare for a job interview at Toolstation
✨Show Your Customer Focus
As a Store Manager, your ability to prioritise customer satisfaction is crucial. Be prepared to share examples of how you've previously enhanced customer experiences and driven sales through excellent service.
✨Demonstrate Leadership Skills
Highlight your experience in leading and motivating teams. Discuss specific instances where you have inspired your team, provided feedback, or recognised their achievements to foster a positive work environment.
✨Emphasise Teamwork and Flexibility
Talk about your willingness to get involved in all aspects of the store's operations. Share examples of how you've collaborated with your team during busy periods or challenging situations to ensure smooth operations.
✨Prepare for Scenario Questions
Expect questions that assess your resilience and problem-solving abilities. Prepare to discuss how you've handled difficult situations in the past, particularly those that required quick thinking and adaptability.
