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- Tasks: Lead a team, deliver outstanding customer service, and manage store operations.
- Company: Join Toolstation, one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days' holiday, a bonus scheme, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team and grow your career in a supportive environment.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Access to training programmes and a fun, engaging workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
This job is for a Store Manager in Hounslow, working 40 hours per week at Toolstation. We are interested in developing your talents so you can grow with our business and become one of our leaders of tomorrow.
What you’ll do:
- Deliver an outstanding customer proposition.
- Manage the Branch while serving customers, checking deliveries, picking items from the warehouse, and stocking shelves.
- Deliver great service and ensure your team provides a great customer experience, delivering sales through service.
- Help the team get the job done by checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch, and putting orders together.
- Encourage a positive mindset, building a culture of feedback, praise, and recognition.
- Support your team’s development and future business growth.
- Lead from the front, coaching, motivating, and engaging your team to create a great place to work.
- Maintain product availability and high branch standards.
What you’ll bring:
- A track record in developing high performing and engaged retail teams.
- Dedication to leading a team to deliver sales through superb customer service.
- A love of teamwork and willingness to get involved.
- Customer focus, ensuring the customer remains at the heart of everything you do.
- Resilience and determination to achieve results.
- Flexibility to support your team and understand priorities.
- Your true personality and self.
What you’ll get:
- Opportunities to be yourself and develop your career in retail.
- Support with training and development, including access to Toolstation Academy programmes.
- Benefits including 22 days' holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, discounts across all Travis Perkins companies, and more.
Toolstation is one of Britain’s fastest growing multi-channel retailers of tools, accessories, and building supplies, and an integral part of Travis Perkins plc. We have opportunities for ambitious people who want to grow with us.
To apply, visit www.toolstationjobs.com or simply hit apply.
Store Manager employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out Toolstation's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! As a Store Manager, you'll need to demonstrate how you handle various situations. Think of examples from your past experiences where you went above and beyond for customers and be ready to share those stories.
✨Tip Number 3
Network with current employees if you can. Reach out on LinkedIn or through mutual connections to get insights about the role and the team. This could give you an edge in understanding what they value most in a candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Toolstation and ready to take the next step in your career.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how dedicated you are to leading a team and delivering outstanding customer service. Share specific examples of your past experiences that highlight your passion for retail.
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight relevant skills and experiences that align with what we’re looking for, like team leadership and customer focus. This will help us see how you fit into our culture and values.
Be Authentic: We love it when candidates bring their true selves to the table. Don’t be afraid to let your personality shine in your application. Whether it’s your unique approach to teamwork or your resilience in challenging situations, we want to know what makes you, you!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Toolstation
✨Know the Company Inside Out
Before your interview, make sure you research Toolstation thoroughly. Understand their values, mission, and what sets them apart in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you inspired others or turned challenges into successes, as this will demonstrate your capability to lead at Toolstation.
✨Emphasise Customer Focus
Since delivering outstanding customer service is key, be ready to discuss how you've prioritised customer needs in previous roles. Share stories that highlight your commitment to ensuring customers leave satisfied, as this aligns perfectly with Toolstation's ethos.
✨Be Ready to Get Hands-On
The role involves mucking in and getting your hands dirty, so be prepared to talk about your willingness to do whatever it takes to support your team. Highlight any experiences where you've taken on various tasks to ensure smooth operations, showing that you're not afraid to roll up your sleeves.
