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- Tasks: Lead a dynamic team, deliver exceptional customer service, and manage store operations.
- Company: Join Toolstation, one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, a bonus scheme, discounts, and access to training programmes.
- Other info: Opportunities for career growth within a supportive and inclusive company culture.
- Why this job: Be part of a fun, engaging environment where you can grow your career and develop future leaders.
- Qualifications: Experience in retail management and a passion for teamwork and customer service.
The predicted salary is between 30000 - 40000 £ per year.
This job is for a Store Manager in Kendal, working 40 hours per week at Toolstation. We are interested in developing your talents so you can grow with our business and become one of our leaders of tomorrow.
What you'll do:
- Deliver an outstanding customer proposition.
- Manage the Branch while serving customers, checking deliveries, picking items from the warehouse, and stocking shelves.
- Ensure your team provides a great customer experience, delivering sales through service.
- Help the team get the job done by checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch, and putting orders together.
- Encourage a positive mindset, building a culture of feedback, praise, and recognition.
- Support your team's development to ensure they have what they need for future business growth and succession.
- Lead from the front, coaching, motivating, and engaging your team to create a great place to work.
- Maintain product availability and high branch standards.
What you'll bring:
- A track record in developing high-performing and engaged retail teams.
- Dedication to leading a team to deliver sales through superb customer service.
- A love of teamwork and willingness to get hands dirty.
- Customer focus, ensuring the customer remains at the heart of everything you do.
- Resilience and determination to achieve results while coaching your team.
- Flexibility to understand priorities and plan effectively.
- Your true personality, bringing your whole self to work.
What you'll get:
- Opportunities to take your career in retail wherever you want.
- Support with training and development, including access to Toolstation Academy programmes.
- Benefits including 22 days' holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, discounts across all Travis Perkins companies, and more.
Toolstation: We are one of Britain's fastest-growing multi-channel retailers of tools, accessories, and building supplies, and an integral part of Travis Perkins plc. Our store expansion programme means we always have opportunities for ambitious people who want to grow with us.
To apply: If you're interested, take a look at www.toolstationjobs.com or simply hit apply.
Store Leader: Build a High-Performing Team & Service employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Leader: Build a High-Performing Team & Service
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or delivered outstanding customer service. These anecdotes will help you stand out and demonstrate that you can lead a high-performing team.
✨Tip Number 3
Be ready to muck in! Show that you're not afraid to get your hands dirty and help out wherever needed. This attitude is key for a Store Leader role, and it’ll resonate well with the interviewers.
✨Tip Number 4
Don’t forget to ask questions during your interview! Inquire about team dynamics, training opportunities, and how they support employee growth. This shows that you’re serious about your career and want to contribute to their success.
We think you need these skills to ace Store Leader: Build a High-Performing Team & Service
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about leading a team and delivering great customer service. Share specific examples of how you've inspired others in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Store Leader position. Highlight your experience in retail management and any achievements that demonstrate your ability to build high-performing teams. We love seeing how you've made a difference in past roles!
Be Authentic: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Whether it’s your unique approach to teamwork or your personal values, being authentic helps us see if you’re a good fit for our culture.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Toolstation
✨Know the Company Inside Out
Before your interview, take some time to research Toolstation and its values. Understand their commitment to customer service and team development. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Leader, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight how you’ve built a positive culture and encouraged feedback, as this is key to their success.
✨Demonstrate Customer Focus
Be ready to discuss how you prioritise customer satisfaction. Share specific instances where you went above and beyond to ensure customers left happy. This role is all about delivering an outstanding customer proposition, so make sure your passion for service shines through.
✨Be Ready to Get Your Hands Dirty
This isn’t just a desk job! Be prepared to talk about your willingness to muck in and help with day-to-day tasks. Whether it’s stocking shelves or checking deliveries, showing that you’re hands-on and ready to support your team will resonate well with the interviewers.