Store Keyholder & Customer Champion – Growth Path
Store Keyholder & Customer Champion – Growth Path

Store Keyholder & Customer Champion – Growth Path

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers, manage deliveries, and oversee store operations as a key holder.
  • Company: Join a leading multi-channel retailer in tools and building supplies.
  • Benefits: Enjoy holiday allowance, pension scheme, and growth opportunities.
  • Why this job: Be a customer champion and develop your career in a supportive environment.
  • Qualifications: Friendly personality, reliability, and proactive customer service skills.
  • Other info: Great chance for professional growth within the Travis Perkins Group.

The predicted salary is between 24000 - 36000 £ per year.

A multi-channel retailer of tools and building supplies is seeking individuals for in-store roles in East Hagbourne, UK. Ideal candidates will possess a friendly personality, reliability, and a proactive approach to customer service.

Responsibilities include:

  • Assisting customers
  • Handling deliveries
  • Managing store operations, including key holder duties

The company offers a range of benefits such as a holiday allowance, pension scheme, and opportunities for professional growth within the Travis Perkins Group.

Store Keyholder & Customer Champion – Growth Path employer: Toolstation

As a key player in the multi-channel retail sector, our company is dedicated to fostering a supportive and dynamic work environment in East Hagbourne. We prioritise employee development through comprehensive training and clear growth paths within the Travis Perkins Group, alongside offering competitive benefits such as a generous holiday allowance and a pension scheme. Join us to be part of a team that values customer service excellence and encourages a friendly, proactive culture.
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Contact Detail:

Toolstation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Keyholder & Customer Champion – Growth Path

Tip Number 1

Get to know the company! Before your interview, do a bit of research on the retailer and its values. This will help you connect with the team and show that you're genuinely interested in being a part of their growth.

Tip Number 2

Practice your customer service skills! Since the role is all about being a Customer Champion, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat.

Tip Number 3

Dress the part! When you show up for your interview, make sure you look smart and professional. It’s a retail environment, so a neat appearance will go a long way in making a great first impression.

Tip Number 4

Apply through our website! We want to see your application come through directly, so don’t hesitate to hit that apply button on our site. It shows initiative and makes it easier for us to keep track of your application.

We think you need these skills to ace Store Keyholder & Customer Champion – Growth Path

Customer Service
Reliability
Proactive Approach
Communication Skills
Teamwork
Problem-Solving Skills
Time Management
Attention to Detail
Store Operations Management
Key Holder Responsibilities

Some tips for your application 🫡

Show Your Personality: When writing your application, let your friendly personality shine through! We want to see how you connect with customers and your proactive approach to service. A little warmth goes a long way!

Be Reliable: Reliability is key for us at StudySmarter. Make sure to highlight any experiences that showcase your dependability. Whether it’s past jobs or responsibilities, we want to know we can count on you!

Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your application specifically for this role. Mention how your skills align with the key holder duties and customer champion responsibilities.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Toolstation

Show Your Customer Service Skills

Since the role is all about being a Customer Champion, make sure to highlight your previous experiences in customer service. Share specific examples of how you've gone above and beyond for customers, as this will demonstrate your proactive approach.

Know the Company and Its Products

Do a bit of homework on the multi-channel retailer and its range of tools and building supplies. Being able to discuss their products and services shows genuine interest and can set you apart from other candidates.

Demonstrate Reliability and Team Spirit

As a keyholder, reliability is crucial. Be prepared to discuss situations where you've shown dependability in past roles. Also, mention how you work well in a team, as collaboration is key in store operations.

Ask Thoughtful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about opportunities for professional growth within the Travis Perkins Group or how they measure success in the role. This shows you're serious about your future with them.

Store Keyholder & Customer Champion – Growth Path
Toolstation

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