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For Companies At a Glance
- Tasks: Assist customers, manage stock, and maintain a clean store environment.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: Enjoy 22 days holiday, discounts, and health support.
- Why this job: Kickstart your career with growth opportunities and a fun work atmosphere.
- Qualifications: Bring your friendly personality, reliability, and enthusiasm to the team.
- Other info: Be part of a dynamic company with exciting career paths.
Overview
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we\’re not just looking for what you can bring to us today – we\’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you\’re after a fast‑paced role with an employee‑focused retailer that\’s passionate about making customers happy, this could be the perfect fit for you!
Responsibilities
- Handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Provide outstanding service by offering a great experience during busy times.
- Ask the right questions to help customers find everything they need.
- Be proactive by selling the benefits of Toolstation Club and Trade Accounts.
Qualifications
- A warm, friendly personality – help maintain high store standards and create a workplace everyone enjoys.
- Reliability – be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self – bring your energy, enthusiasm, and let your personality shine.
Benefits
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare +
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We\’re one of the UK\’s fastest‑growing multi‑channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we\’re trusted by trade professionals, DIY enthusiasts, and self‑builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
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Store Assistants employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistants
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand our values and what makes us tick. This will help you connect with the team and show that you're genuinely interested in being part of our journey.
✨Tip Number 2
Practice your customer service skills! Since we’re all about making customers happy, think of examples from your past experiences where you’ve gone above and beyond for someone. This will help you stand out during the interview.
✨Tip Number 3
Be ready to showcase your flexibility! We need reliable team players who can handle early starts and late finishes. Share any experiences where you've adapted to changing situations or worked outside your comfort zone.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by us. Plus, it shows you’re serious about joining the Toolstation family. So, get your application in and let’s see what you can bring to the team!
We think you need these skills to ace Store Assistants
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your warm and friendly personality shine through. This role is all about creating a great experience for our customers, so don’t be shy about showcasing your enthusiasm.
Tailor Your Application: Make sure to tailor your application to the Store Assistant role. Highlight any relevant experience you have, especially in customer service or retail. We love seeing how your skills can contribute to our team!
Be Reliable and Flexible: Reliability and flexibility are key for us at Toolstation. In your application, mention any experiences that demonstrate your commitment to being there when needed and your ability to adapt to different situations. We appreciate those who can step up!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Toolstation
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Toolstation values a warm, friendly personality, so let your energy shine through during the interview. Share why you’re passionate about customer service and how you can contribute to making customers happy.
✨Demonstrate Flexibility
Since the role requires managing early starts and late finishes, be prepared to discuss your availability. Highlight any previous experiences where you’ve had to adapt to changing schedules or work in a fast-paced environment. This will show that you’re reliable and committed to supporting the team.
✨Know the Products
Familiarise yourself with Toolstation’s product range and services, like the Toolstation Club and Trade Accounts. During the interview, mention specific products or services and how you would promote them to customers. This shows initiative and a proactive attitude, which are key for the role.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about opportunities for growth within the company or how they support their employees' development. This not only demonstrates your interest in a long-term career with Toolstation but also aligns with their focus on helping you grow with them.
