At a Glance
- Tasks: Assist customers, manage stock, and maintain a clean store environment.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: Enjoy 22 days holiday, discounts, and health support.
- Why this job: Kickstart your career with growth opportunities and a fun work atmosphere.
- Qualifications: Bring your friendly personality, reliability, and enthusiasm to the team.
- Other info: Be part of a dynamic company with exciting career paths.
Overview
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we\’re not just looking for what you can bring to us today – we\’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you\’re after a fast‑paced role with an employee‑focused retailer that\’s passionate about making customers happy, this could be the perfect fit for you!
Responsibilities
- Handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Provide outstanding service by offering a great experience during busy times.
- Ask the right questions to help customers find everything they need.
- Be proactive by selling the benefits of Toolstation Club and Trade Accounts.
Qualifications
- A warm, friendly personality – help maintain high store standards and create a workplace everyone enjoys.
- Reliability – be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self – bring your energy, enthusiasm, and let your personality shine.
Benefits
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare +
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We\’re one of the UK\’s fastest‑growing multi‑channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we\’re trusted by trade professionals, DIY enthusiasts, and self‑builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
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Store Assistants employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistants
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand our values and what makes us tick. This will help you connect with the team and show that you're genuinely interested in growing with us.
✨Tip Number 2
Practice your customer service skills! Since we’re all about making customers happy, think of examples from your past experiences where you’ve gone above and beyond for someone. This will help you stand out during the interview.
✨Tip Number 3
Be ready to showcase your personality! We love a warm and friendly vibe at Toolstation, so let your energy shine through. Don’t be afraid to show us who you are – it’s all about finding the right fit for our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep an eye out for roles that match your skills and interests.
We think you need these skills to ace Store Assistants
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us what makes you unique!
Tailor Your Application: Make sure to tailor your application to the Store Assistant role. Highlight any relevant experience or skills that align with our focus on customer service and teamwork.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Toolstation
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with Toolstation's products and services. Understanding what they offer will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your People Skills
Since customer service is key, be ready to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond to help a customer or worked well in a team.
✨Demonstrate Flexibility and Reliability
Be prepared to discuss your availability and willingness to work early starts or late finishes. Highlight any previous experiences where you’ve shown commitment and adaptability in a fast-paced environment.
✨Bring Your Energy and Enthusiasm
Let your personality shine during the interview! Toolstation values a warm and friendly approach, so don’t be afraid to show your enthusiasm for the role and the company. A positive attitude can make a big difference!