Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing deliveries.
- Company: Join one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Gain hands-on experience while making a real impact in customer service.
- Qualifications: A warm personality and commitment to excellent service are all you need.
- Other info: Flexible hours with opportunities for growth within the Travis Perkins Group.
Overview
Store Assistant in Newcastle Denton
20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
Responsibilities
- Be the friendly face of Toolstation, helping customers find what they need, and be hands-on with deliveries, warehouse tasks, and stocking shelves.
- Prepare orders, unpack stock, keep the store clean, and be prepared to roll up your sleeves; it can get hot in summer and chilly in winter.
- No retail experience? No problem! All we ask is that youre committed to delivering excellent service, and we\’ll teach you everything else.
- Handle deliveries and support store operations as needed.
- Provide outstanding service: chat with customers and stay efficient during busy times to offer a great experience.
- Ask the right questions to show genuine interest in customers projects so you can help them find everything they need to get the job done right.
- Be proactive: sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you bring
- A warm, friendly personality to maintain our high store standards and create a welcoming workplace.
- Reliability: flexibility, commitment, and support for customers and the team.
- Your best self: energy, enthusiasm, and a positive attitude.
Career and development
At Toolstation, your career is in your hands. You\’ll have the chance to move up the ladder, explore different roles across the business, or take opportunities within the wider Travis Perkins Group. We\’ll support you with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We one of the UK\’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
#J-18808-Ljbffr
Store Assistants employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistants
✨Tip Number 1
Get to know the store! Before your interview, pop into Toolstation and check out the layout, products, and vibe. This shows you’re genuinely interested and helps you chat confidently about how you can contribute.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help a customer, like finding tools or answering questions. Being able to demonstrate your friendly personality and problem-solving skills will make you stand out.
✨Tip Number 3
Be flexible with your availability! Since the store operates from early morning to late evening, showing that you can work various shifts will make you a more attractive candidate. Plus, it shows you’re committed to being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about Toolstation, making it easier for you to land that Store Assistant role.
We think you need these skills to ace Store Assistants
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us how you can connect with customers and create a welcoming atmosphere.
Highlight Your Flexibility: Since our store hours vary, make sure to mention your availability in your application. We appreciate candidates who can manage early starts and late finishes, so let us know how you can fit into our schedule!
Emphasise Your Commitment to Service: We’re all about delivering excellent service, so share any experiences where you’ve gone above and beyond for customers. Even if you don’t have retail experience, showing your dedication to helping others is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, products, and what makes them stand out in the retail market. This will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
Since the role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for a customer. Even if you don't have retail experience, any situation where you've helped someone can be relevant. Be ready to share these stories!
✨Be Prepared for Practical Questions
Expect questions that assess your ability to handle busy situations or work as part of a team. Think about how you would manage a hectic day in the store or how you'd support your colleagues during peak times. Showing that you can stay calm and efficient under pressure will impress the interviewers.
✨Bring Your Enthusiasm
Toolstation is looking for candidates with energy and a positive attitude. Make sure to convey your enthusiasm for the role during the interview. Smile, engage with the interviewer, and express your eagerness to contribute to the team and learn new skills.
