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For Companies At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing stock.
- Company: Join one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Kickstart your career with a supportive team and real growth potential.
- Qualifications: A positive attitude and commitment to excellent customer service are key.
- Other info: Flexible hours and training provided; no experience needed!
Overview
Store Assistant in Lincoln Bishops Road
20 hours per week
Weekend availability is essential
We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we\’re not just looking for what you can bring to us today – we\’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.
If you\’re after a fast-paced role with an employee-focused retailer that\’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job.
What you\’ll do
- Be the friendly face of Toolstation, helping customers find what they need, and be hands-on with deliveries, warehouse tasks, and stocking shelves.
- Be prepared to roll up your sleeves in varying conditions; it can get hot in summer and chilly in winter.
- No retail experience? No problem — all we ask is commitment to delivering excellent service, and we’ll teach you everything else.
- Handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are valued over experience.
- Provide outstanding service by engaging with customers and staying efficient during busy times.
- Ask the right questions to understand customers\’ projects and help them find everything they need.
- Be proactive: promote Toolstation Club and Trade Accounts and sign customers up to enjoy great deals and competitive prices.
What you\’ll bring
- A warm, friendly personality to maintain store standards and create a pleasant workplace.
- Reliability, flexibility, and commitment to supporting customers and the team.
- Your best self — energy, enthusiasm, and a personable approach.
Career and Training
At Toolstation, your career is in your hands. You\’ll have the chance to move up the ladder, explore different roles across the business, or opportunities within the wider Travis Perkins Group. We’ll support you with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We\’re one of the UK\’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we\’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and group diversity mean there are opportunities to grow with us.
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Store Assistants employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistants
✨Tip Number 1
Get to know the store! Before your interview, pop into Toolstation and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff, which can help you stand out.
✨Tip Number 2
Be ready to showcase your personality! When you meet the team, let your warm and friendly side shine through. Remember, they’re looking for someone who fits in with their culture, so be yourself and show your enthusiasm for helping customers.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle busy times or difficult customers. Having a few examples ready will help you demonstrate your commitment to excellent service and your proactive attitude.
✨Tip Number 4
Don’t forget to ask questions! Show your interest in growth opportunities within Toolstation. Ask about training programmes or career paths, as this demonstrates your eagerness to develop and grow with the company.
We think you need these skills to ace Store Assistants
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us how you can connect with customers and create a pleasant atmosphere in our store.
Highlight Your Flexibility: Make sure to mention your availability and willingness to work weekends and varying shifts. We value reliability and flexibility, so showing that you can manage early starts and late finishes will definitely catch our eye!
Emphasise Your Commitment to Service: We’re all about delivering excellent service, so highlight any experiences where you’ve gone above and beyond for customers. Even if you don’t have retail experience, your commitment to helping others is what we’re really looking for.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Toolstation team!
How to prepare for a job interview at Toolstation
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Personality
As a Store Assistant, having a warm and friendly personality is key. During the interview, let your enthusiasm shine through! Share examples of how you've engaged with customers or worked in a team. This will demonstrate that you can create a pleasant atmosphere in the store.
✨Be Ready for Practical Questions
Expect questions about handling busy periods and customer interactions. Think of scenarios where you’ve had to think on your feet or provide excellent service under pressure. This will show that you’re prepared for the fast-paced environment at Toolstation.
✨Highlight Your Flexibility
Since the role requires weekend availability and managing early starts or late finishes, be sure to express your flexibility during the interview. Mention any previous experiences where you adapted to changing schedules or took on extra responsibilities to support your team.
